The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]

Operations Management is a compulsory course for all diploma students of Business Management in Universiti Teknologi MARA (UiTM). This course is taken by two programs in UiTM Pahang: Diploma in Business Studies and Diploma in Banking. The 2012 final examination report indicated a high failure rate o...

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Main Authors: Mustapha, Musramaini, Muhamed, Mohd Faizal Azrul Azwan, Awang Kader, Mohd Aidil Riduan, Mat Yunus, Nor Khairunnisa, Baharum, Norzie Diana
Format: Conference or Workshop Item
Language:en
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/68146/1/68146.PDF
https://ir.uitm.edu.my/id/eprint/68146/
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author Mustapha, Musramaini
Muhamed, Mohd Faizal Azrul Azwan
Awang Kader, Mohd Aidil Riduan
Mat Yunus, Nor Khairunnisa
Baharum, Norzie Diana
author_facet Mustapha, Musramaini
Muhamed, Mohd Faizal Azrul Azwan
Awang Kader, Mohd Aidil Riduan
Mat Yunus, Nor Khairunnisa
Baharum, Norzie Diana
author_sort Mustapha, Musramaini
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description Operations Management is a compulsory course for all diploma students of Business Management in Universiti Teknologi MARA (UiTM). This course is taken by two programs in UiTM Pahang: Diploma in Business Studies and Diploma in Banking. The 2012 final examination report indicated a high failure rate of this course at twenty percent. Due to this reason, lecturers have used an alternative method in teaching and learning by introducing the use of scorecard to reduce the failure rate. This scorecard is called Operations Management Performance Scorecard (OMPScard). This study explores the impact of OMPScard orientation among diploma students in the Faculty of Business Management at UiTM Pahang. The results showed a reduced failure rate to less than 3 percent in 2014.
format Conference or Workshop Item
id my.uitm.ir-68146
institution Universiti Teknologi Mara
language en
publishDate 2015
record_format eprints
spelling my.uitm.ir-681462023-01-30T00:14:48Z https://ir.uitm.edu.my/id/eprint/68146/ The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.] Mustapha, Musramaini Muhamed, Mohd Faizal Azrul Azwan Awang Kader, Mohd Aidil Riduan Mat Yunus, Nor Khairunnisa Baharum, Norzie Diana Institutions of higher education Malaysia Methods of study Operations Management is a compulsory course for all diploma students of Business Management in Universiti Teknologi MARA (UiTM). This course is taken by two programs in UiTM Pahang: Diploma in Business Studies and Diploma in Banking. The 2012 final examination report indicated a high failure rate of this course at twenty percent. Due to this reason, lecturers have used an alternative method in teaching and learning by introducing the use of scorecard to reduce the failure rate. This scorecard is called Operations Management Performance Scorecard (OMPScard). This study explores the impact of OMPScard orientation among diploma students in the Faculty of Business Management at UiTM Pahang. The results showed a reduced failure rate to less than 3 percent in 2014. 2015 Conference or Workshop Item PeerReviewed text en https://ir.uitm.edu.my/id/eprint/68146/1/68146.PDF The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]. (2015) In: KONAKA Konferensi Akademik 2015 Pelestarian Warisan Melayu Pencetus Penambahan Ilmu, 4 November 2015, Al-Biruni, UiTM Cawangan Pahang.
spellingShingle Institutions of higher education
Malaysia
Methods of study
Mustapha, Musramaini
Muhamed, Mohd Faizal Azrul Azwan
Awang Kader, Mohd Aidil Riduan
Mat Yunus, Nor Khairunnisa
Baharum, Norzie Diana
The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title_full The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title_fullStr The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title_full_unstemmed The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title_short The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]
title_sort impact of scorecard in operations management course: a case study at the faculty of business management (fpp), uitm pahang / musramaini mustapha … [et al.]
topic Institutions of higher education
Malaysia
Methods of study
url https://ir.uitm.edu.my/id/eprint/68146/1/68146.PDF
https://ir.uitm.edu.my/id/eprint/68146/
url_provider http://ir.uitm.edu.my/