Customer purchase intention on skin care products / Valerie Diane Victor

The purpose of this study is to identify factors influencing customer purchase intention on skin care products. The problem statement of this research is people todays are relying on other woman's opinions which they heard through word of mouth and people tend to buy cheaper skin care products...

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Main Author: Victor, Valerie Diane
Format: Student Project
Language:en
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/67741/1/67741.pdf
https://ir.uitm.edu.my/id/eprint/67741/
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author Victor, Valerie Diane
author_facet Victor, Valerie Diane
author_sort Victor, Valerie Diane
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description The purpose of this study is to identify factors influencing customer purchase intention on skin care products. The problem statement of this research is people todays are relying on other woman's opinions which they heard through word of mouth and people tend to buy cheaper skin care products to get flawless face. There are three independent variables including customer trust, promotion and social media. In terms of data collection, sets of questionnaire are distributed using electronic survey. Therefore, the limitation of study includes cost constrain and respondent commitment in answering all the questions. This study is referring to Malhotra 2007 and this study is descriptive analysis which is quantitative data analysis. This research conducted in Kota Kinabalu area and focused on publics. The samples of this study is 200. The overall results of this study found that amongst all the independent variables, customer trust is the most significant. Last but not least, for future research should also be identify other factors such as service delivery of products, past experience and others.
format Student Project
id my.uitm.ir-67741
institution Universiti Teknologi Mara
language en
publishDate 2016
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spelling my.uitm.ir-677412022-10-04T00:31:47Z https://ir.uitm.edu.my/id/eprint/67741/ Customer purchase intention on skin care products / Valerie Diane Victor Victor, Valerie Diane Social aspects. Social marketing Branding (Marketing) Market surveys. Including brand choice. Brand loyalty Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Pricing Purchasing. Selling. Sales personnel. Sales executives Hairdressing, barbering, beauty culture, cosmetology, etc. Including beauty shop practice The purpose of this study is to identify factors influencing customer purchase intention on skin care products. The problem statement of this research is people todays are relying on other woman's opinions which they heard through word of mouth and people tend to buy cheaper skin care products to get flawless face. There are three independent variables including customer trust, promotion and social media. In terms of data collection, sets of questionnaire are distributed using electronic survey. Therefore, the limitation of study includes cost constrain and respondent commitment in answering all the questions. This study is referring to Malhotra 2007 and this study is descriptive analysis which is quantitative data analysis. This research conducted in Kota Kinabalu area and focused on publics. The samples of this study is 200. The overall results of this study found that amongst all the independent variables, customer trust is the most significant. Last but not least, for future research should also be identify other factors such as service delivery of products, past experience and others. 2016 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/67741/1/67741.pdf Customer purchase intention on skin care products / Valerie Diane Victor. (2016) [Student Project] (Unpublished)
spellingShingle Social aspects. Social marketing
Branding (Marketing)
Market surveys. Including brand choice. Brand loyalty
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Pricing
Purchasing. Selling. Sales personnel. Sales executives
Hairdressing, barbering, beauty culture, cosmetology, etc. Including beauty shop practice
Victor, Valerie Diane
Customer purchase intention on skin care products / Valerie Diane Victor
title Customer purchase intention on skin care products / Valerie Diane Victor
title_full Customer purchase intention on skin care products / Valerie Diane Victor
title_fullStr Customer purchase intention on skin care products / Valerie Diane Victor
title_full_unstemmed Customer purchase intention on skin care products / Valerie Diane Victor
title_short Customer purchase intention on skin care products / Valerie Diane Victor
title_sort customer purchase intention on skin care products / valerie diane victor
topic Social aspects. Social marketing
Branding (Marketing)
Market surveys. Including brand choice. Brand loyalty
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Pricing
Purchasing. Selling. Sales personnel. Sales executives
Hairdressing, barbering, beauty culture, cosmetology, etc. Including beauty shop practice
url https://ir.uitm.edu.my/id/eprint/67741/1/67741.pdf
https://ir.uitm.edu.my/id/eprint/67741/
url_provider http://ir.uitm.edu.my/