Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and...
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| Format: | Thesis |
| Language: | en |
| Published: |
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF https://ir.uitm.edu.my/id/eprint/63321/ |
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| _version_ | 1833072606330224640 |
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| author | Zakaria, Nurul Izzati |
| author_facet | Zakaria, Nurul Izzati |
| author_sort | Zakaria, Nurul Izzati |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and government services in Malaysia. However, studies have shown that the adoption of E-Government is still low among Malaysians. Using the EGOVSAT Model, this paper aims to evaluate user satisfaction of e-Government services in Jabatan Perkhidmatan Awam (JPA) and identify its significant predictors. |
| format | Thesis |
| id | my.uitm.ir-63321 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2014 |
| record_format | eprints |
| spelling | my.uitm.ir-633212023-11-06T03:51:15Z https://ir.uitm.edu.my/id/eprint/63321/ Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria Zakaria, Nurul Izzati Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and government services in Malaysia. However, studies have shown that the adoption of E-Government is still low among Malaysians. Using the EGOVSAT Model, this paper aims to evaluate user satisfaction of e-Government services in Jabatan Perkhidmatan Awam (JPA) and identify its significant predictors. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria. (2014) Masters thesis, thesis, Universiti Teknologi MARA (UiTM). |
| spellingShingle | Zakaria, Nurul Izzati Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title | Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title_full | Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title_fullStr | Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title_full_unstemmed | Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title_short | Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria |
| title_sort | evaluating pension online workflow environment generation 2 (pwrgen2) of jabatan perkhidmatan awam (jpa) using egovsat model / nurul izzati zakaria |
| url | https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF https://ir.uitm.edu.my/id/eprint/63321/ |
| url_provider | http://ir.uitm.edu.my/ |