Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]
This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, custome...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | en |
| Published: |
2010
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/62397/1/62397.pdf https://ir.uitm.edu.my/id/eprint/62397/ https://apmaj.uitm.edu.my/ |
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| _version_ | 1833072362253189120 |
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| author | Tze, San Ong Boon, Heng Teh Chee, Kwong Lau Sharon Lee, Shyan Wong |
| author_facet | Tze, San Ong Boon, Heng Teh Chee, Kwong Lau Sharon Lee, Shyan Wong |
| author_sort | Tze, San Ong |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the cause and-effect relationship of BSC will lead to improved business efficiency and profitability. |
| format | Article |
| id | my.uitm.ir-62397 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2010 |
| record_format | eprints |
| spelling | my.uitm.ir-623972022-07-05T01:09:51Z https://ir.uitm.edu.my/id/eprint/62397/ Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] apmaj Tze, San Ong Boon, Heng Teh Chee, Kwong Lau Sharon Lee, Shyan Wong Management. Industrial Management Balanced scorecard (Management) This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the cause and-effect relationship of BSC will lead to improved business efficiency and profitability. 2010-06 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/62397/1/62397.pdf Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]. (2010) Asia-Pacific Management Accounting Journal (APMAJ) <https://ir.uitm.edu.my/view/publication/Asia-Pacific_Management_Accounting_Journal_=28APMAJ=29/>, 5 (1): 2. pp. 21-40. ISSN 1675-3194 https://apmaj.uitm.edu.my/ |
| spellingShingle | Management. Industrial Management Balanced scorecard (Management) Tze, San Ong Boon, Heng Teh Chee, Kwong Lau Sharon Lee, Shyan Wong Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title | Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title_full | Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title_fullStr | Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title_full_unstemmed | Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title_short | Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.] |
| title_sort | adoption and implementation of balanced scorecard in malaysia / tze san ong ...[et al.] |
| topic | Management. Industrial Management Balanced scorecard (Management) |
| url | https://ir.uitm.edu.my/id/eprint/62397/1/62397.pdf https://ir.uitm.edu.my/id/eprint/62397/ https://apmaj.uitm.edu.my/ |
| url_provider | http://ir.uitm.edu.my/ |