Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]

This study attempts to identify consumer ethnocentrism among government servants in Kota Bharu, Kelantan when buying automobile. The objectives of this study are to identify the level of ethnocentrism among the samples and investigate whether products, prices, dealers, promotions and personal factor...

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Main Authors: Abu Bakar, Hatinah, Abdullah, Fatihah Norazami, Wan Husin, Wan Zakiyatussariroh, Yusoff, Zulkarnain, Salleh, Muhammad Shukri
Format: Article
Language:en
Published: 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/5906/2/5906.pdf
https://ir.uitm.edu.my/id/eprint/5906/
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author Abu Bakar, Hatinah
Abdullah, Fatihah Norazami
Wan Husin, Wan Zakiyatussariroh
Yusoff, Zulkarnain
Salleh, Muhammad Shukri
author_facet Abu Bakar, Hatinah
Abdullah, Fatihah Norazami
Wan Husin, Wan Zakiyatussariroh
Yusoff, Zulkarnain
Salleh, Muhammad Shukri
author_sort Abu Bakar, Hatinah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description This study attempts to identify consumer ethnocentrism among government servants in Kota Bharu, Kelantan when buying automobile. The objectives of this study are to identify the level of ethnocentrism among the samples and investigate whether products, prices, dealers, promotions and personal factors have an impact on consumer ethnocentrism in buying automobiles and to assess personal relationship with level of ethnocentrism. The research tool used was in the form of a questionnaire. Based on the responses from respondents, it can be concluded that the level of ethnocentrism among respondents is low. This study revealed that factors influencing consumer ethnocentrism among government servants in Kota Bharu, Kelantan, were products, prices and promotions. To test the relationship between personal and ethnocentrism, Pearson-Chi square was used and the analysis revealed a significant relationship between age and level of education with ethnocentrism in choosing automobiles.
format Article
id my.uitm.ir-5906
institution Universiti Teknologi Mara
language en
publishDate 2011
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spelling my.uitm.ir-59062023-11-17T03:33:10Z https://ir.uitm.edu.my/id/eprint/5906/ Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al] Abu Bakar, Hatinah Abdullah, Fatihah Norazami Wan Husin, Wan Zakiyatussariroh Yusoff, Zulkarnain Salleh, Muhammad Shukri Societal groups, ethnocentrism, diplomacy, warfare, etc. Motor vehicles. Cycles This study attempts to identify consumer ethnocentrism among government servants in Kota Bharu, Kelantan when buying automobile. The objectives of this study are to identify the level of ethnocentrism among the samples and investigate whether products, prices, dealers, promotions and personal factors have an impact on consumer ethnocentrism in buying automobiles and to assess personal relationship with level of ethnocentrism. The research tool used was in the form of a questionnaire. Based on the responses from respondents, it can be concluded that the level of ethnocentrism among respondents is low. This study revealed that factors influencing consumer ethnocentrism among government servants in Kota Bharu, Kelantan, were products, prices and promotions. To test the relationship between personal and ethnocentrism, Pearson-Chi square was used and the analysis revealed a significant relationship between age and level of education with ethnocentrism in choosing automobiles. 2011 Article NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/5906/2/5906.pdf Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]. (2011)
spellingShingle Societal groups, ethnocentrism, diplomacy, warfare, etc.
Motor vehicles. Cycles
Abu Bakar, Hatinah
Abdullah, Fatihah Norazami
Wan Husin, Wan Zakiyatussariroh
Yusoff, Zulkarnain
Salleh, Muhammad Shukri
Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title_full Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title_fullStr Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title_full_unstemmed Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title_short Consumer ethnocentrism among government servants in Kota Bharu towards buying automobile / Hatinah Abu Bakar ... [et. al]
title_sort consumer ethnocentrism among government servants in kota bharu towards buying automobile / hatinah abu bakar ... [et. al]
topic Societal groups, ethnocentrism, diplomacy, warfare, etc.
Motor vehicles. Cycles
url https://ir.uitm.edu.my/id/eprint/5906/2/5906.pdf
https://ir.uitm.edu.my/id/eprint/5906/
url_provider http://ir.uitm.edu.my/