Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail

The importance of e-commerce continues to grow in retail, providing companies with a tool to improve commercial and marketing strategies. The convenience of online shopping rendering it an emerging trend among consumers. This paper examines the interaction between information richness, retailer bran...

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Main Author: Ismail, Najihah
Format: Student Project
Language:en
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/55449/1/55449.pdf
https://ir.uitm.edu.my/id/eprint/55449/
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author Ismail, Najihah
author_facet Ismail, Najihah
author_sort Ismail, Najihah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description The importance of e-commerce continues to grow in retail, providing companies with a tool to improve commercial and marketing strategies. The convenience of online shopping rendering it an emerging trend among consumers. This paper examines the interaction between information richness, retailer brand, and extended offers towards customer purchase intention in e-commerce platform used by F.O.S Apparel Sdn. Bhd. In the study, a set of questionnaires were distributed to 250 savvy internet consumers around Klang Valley. The findings revealed that all the variables are positively related to customer purchase intention. However, the interaction effects may differ in these relationships. From the findings of the study, it provide a new idea for future research strategy by adding sufficient factors that can give help to conclude a better results for purchase intention in e-commerce platform.
format Student Project
id my.uitm.ir-55449
institution Universiti Teknologi Mara
language en
publishDate 2018
record_format eprints
spelling my.uitm.ir-554492022-02-27T14:51:35Z https://ir.uitm.edu.my/id/eprint/55449/ Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail Ismail, Najihah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce The importance of e-commerce continues to grow in retail, providing companies with a tool to improve commercial and marketing strategies. The convenience of online shopping rendering it an emerging trend among consumers. This paper examines the interaction between information richness, retailer brand, and extended offers towards customer purchase intention in e-commerce platform used by F.O.S Apparel Sdn. Bhd. In the study, a set of questionnaires were distributed to 250 savvy internet consumers around Klang Valley. The findings revealed that all the variables are positively related to customer purchase intention. However, the interaction effects may differ in these relationships. From the findings of the study, it provide a new idea for future research strategy by adding sufficient factors that can give help to conclude a better results for purchase intention in e-commerce platform. 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/55449/1/55449.pdf Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail. (2018) [Student Project]
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Electronic commerce
Ismail, Najihah
Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title_full Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title_fullStr Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title_full_unstemmed Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title_short Factor influencing customer purchase intention in e-commerce: a study on F.O.S Apparel Sdn Bhd/ Najihah Ismail
title_sort factor influencing customer purchase intention in e-commerce: a study on f.o.s apparel sdn bhd/ najihah ismail
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Electronic commerce
url https://ir.uitm.edu.my/id/eprint/55449/1/55449.pdf
https://ir.uitm.edu.my/id/eprint/55449/
url_provider http://ir.uitm.edu.my/