Grievances on Islamic banks: a survey / Ahmad Shaharudin Abdul Latiff, Haryani Haron and Muthukkaruppan Anamalai

There have been numerous complaints and grievances by the customers of the Islamic banks. The banks are being accused of charging high financing costs on their customers. Before remedial action could be undertaken, the root causes of the grievances need to be identified. As such, a comprehensive con...

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Bibliographic Details

Main Authors:	Abdul Latiff, Ahmad Shaharudin, Haron, Haryani, Anamalai, Muthukkaruppan
Format:	Book Section
Language:	en
Published:	Division of Research and Industry Linkages, UiTM Melaka 2014
Subjects:	Customer services. Customer relations Consumer complaints. Complaint letters Special classes of banks and financial institutions
Online Access:	https://ir.uitm.edu.my/id/eprint/54375/1/54375.pdf https://ir.uitm.edu.my/id/eprint/54375/
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