Factors Influencing the Performance of Sarawak Local Authorities / Siti Mardinah Abdul Hamid ... [et.al]
This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accor...
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| Main Authors: | , |
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| Format: | Article |
| Language: | en |
| Published: |
Universiti Teknologi MARA Cawangan Sarawak
2021
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/53180/1/53180.pdf https://ir.uitm.edu.my/id/eprint/53180/ http://www.ijsmssarawak.com/ |
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| Summary: | This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of
performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery
in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the
performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of
factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for
Local Authorities in Sarawak. |
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