The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan

This research explores the impact of three independent variables to obtain maximum performance on bank. Depending on qualitative methodology and analytical review, the discussion of this research is developed. These approaches are considered suitable and pragmatic for the suggested model of bank’s p...

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Main Authors: Irawan, Tedhi, Isa, Che Ruhana, Alfan, Ervina
Format: Book Section
Language:en
Published: Center for Islamic Philanthropy and Social Finance (CIPSF) 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/52008/1/52008.pdf
https://ir.uitm.edu.my/id/eprint/52008/
https://www.acbess2021.com/
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author Irawan, Tedhi
Isa, Che Ruhana
Alfan, Ervina
author_facet Irawan, Tedhi
Isa, Che Ruhana
Alfan, Ervina
author_sort Irawan, Tedhi
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description This research explores the impact of three independent variables to obtain maximum performance on bank. Depending on qualitative methodology and analytical review, the discussion of this research is developed. These approaches are considered suitable and pragmatic for the suggested model of bank’s performance. Here, the mediating role of balanced scorecard implementation on digital banking adoption and risk management towards bank’s performance were also discussed. This article proposes a performance model of bank that combines with mentioned three independent variables and bank’s performance as dependent variable. This study expects to enrich the literatures on bank’s performance specifically on digital banking adoption, risk management and balanced scorecard. In regards to practical implications, this study also attempts to provide insight for practitioners in bank industry to considers this article in order to improve the performance of their institution
format Book Section
id my.uitm.ir-52008
institution Universiti Teknologi Mara
language en
publishDate 2021
publisher Center for Islamic Philanthropy and Social Finance (CIPSF)
record_format eprints
spelling my.uitm.ir-520082021-11-30T08:33:16Z https://ir.uitm.edu.my/id/eprint/52008/ The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan Irawan, Tedhi Isa, Che Ruhana Alfan, Ervina Risk management. Risk in industry. Operational risk Banking Special classes of banks and financial institutions This research explores the impact of three independent variables to obtain maximum performance on bank. Depending on qualitative methodology and analytical review, the discussion of this research is developed. These approaches are considered suitable and pragmatic for the suggested model of bank’s performance. Here, the mediating role of balanced scorecard implementation on digital banking adoption and risk management towards bank’s performance were also discussed. This article proposes a performance model of bank that combines with mentioned three independent variables and bank’s performance as dependent variable. This study expects to enrich the literatures on bank’s performance specifically on digital banking adoption, risk management and balanced scorecard. In regards to practical implications, this study also attempts to provide insight for practitioners in bank industry to considers this article in order to improve the performance of their institution Center for Islamic Philanthropy and Social Finance (CIPSF) 2021 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/52008/1/52008.pdf The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan. (2021) In: E-Proceeding for Asian Conference on Business, Economics and Social Science (ACBESS) 2021. Center for Islamic Philanthropy and Social Finance (CIPSF), Alor Gajah, p. 92. https://www.acbess2021.com/
spellingShingle Risk management. Risk in industry. Operational risk
Banking
Special classes of banks and financial institutions
Irawan, Tedhi
Isa, Che Ruhana
Alfan, Ervina
The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title_full The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title_fullStr The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title_full_unstemmed The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title_short The impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / Tedhi Irawan, Che Ruhana Isa and Ervina Alfan
title_sort impact of digital banking adoption, risk management and balanced scorecard on bank’s performance / tedhi irawan, che ruhana isa and ervina alfan
topic Risk management. Risk in industry. Operational risk
Banking
Special classes of banks and financial institutions
url https://ir.uitm.edu.my/id/eprint/52008/1/52008.pdf
https://ir.uitm.edu.my/id/eprint/52008/
https://www.acbess2021.com/
url_provider http://ir.uitm.edu.my/