ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir

This case study was conducted to examine problem that encountered by Sani Express during their business operation for the past eleven years. From this case study, we were able to make a few recommendations in order for them to improve the quality of services. The finding draws attention to the fact...

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Main Authors: Mohd Shukor, Fatin Azirah, Awang, Fatin Farhana, Samshir, Nur Liyana
Format: Entrepreneurship Project
Language:en
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/51584/1/51584.pdf
https://ir.uitm.edu.my/id/eprint/51584/
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author Mohd Shukor, Fatin Azirah
Awang, Fatin Farhana
Samshir, Nur Liyana
author_facet Mohd Shukor, Fatin Azirah
Awang, Fatin Farhana
Samshir, Nur Liyana
author_sort Mohd Shukor, Fatin Azirah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description This case study was conducted to examine problem that encountered by Sani Express during their business operation for the past eleven years. From this case study, we were able to make a few recommendations in order for them to improve the quality of services. The finding draws attention to the fact that problem in Sani Express Shah Alam shows some major and minor problems. Firstly, there is difficulty in purchasing online ticket through Sani Express official website. The passengers have to buy the ticket at the counter instead of purchase it online. Next, Sani Express is also poor in marketing strategy. They do not always update their promotion and advertisement about their services especially on social media. In a conclusion, this case study will shows problem associated with Sani Express Shah Alam and concludes that it would be an ideal recommendation in order for them to improve their services.
format Entrepreneurship Project
id my.uitm.ir-51584
institution Universiti Teknologi Mara
language en
publishDate 2018
record_format eprints
spelling my.uitm.ir-515842022-03-09T08:48:01Z https://ir.uitm.edu.my/id/eprint/51584/ ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir Mohd Shukor, Fatin Azirah Awang, Fatin Farhana Samshir, Nur Liyana Planning. Business planning. Strategic planning Project management Automobile industry and trade Service industries Business This case study was conducted to examine problem that encountered by Sani Express during their business operation for the past eleven years. From this case study, we were able to make a few recommendations in order for them to improve the quality of services. The finding draws attention to the fact that problem in Sani Express Shah Alam shows some major and minor problems. Firstly, there is difficulty in purchasing online ticket through Sani Express official website. The passengers have to buy the ticket at the counter instead of purchase it online. Next, Sani Express is also poor in marketing strategy. They do not always update their promotion and advertisement about their services especially on social media. In a conclusion, this case study will shows problem associated with Sani Express Shah Alam and concludes that it would be an ideal recommendation in order for them to improve their services. 2018 Entrepreneurship Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/51584/1/51584.pdf ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir. (2018) [Entrepreneurship Project] <http://terminalib.uitm.edu.my/51584.pdf> (Unpublished)
spellingShingle Planning. Business planning. Strategic planning
Project management
Automobile industry and trade
Service industries
Business
Mohd Shukor, Fatin Azirah
Awang, Fatin Farhana
Samshir, Nur Liyana
ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title_full ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title_fullStr ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title_full_unstemmed ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title_short ENT 600 : Sani Express / Fatin Azirah Mohd, Fatin Farhana Awang Shukor and Nur Liyana Samshir
title_sort ent 600 : sani express / fatin azirah mohd, fatin farhana awang shukor and nur liyana samshir
topic Planning. Business planning. Strategic planning
Project management
Automobile industry and trade
Service industries
Business
url https://ir.uitm.edu.my/id/eprint/51584/1/51584.pdf
https://ir.uitm.edu.my/id/eprint/51584/
url_provider http://ir.uitm.edu.my/