A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil

Along with the trend of globalization, the economic grows rapidly in many aspects nowadays. standards of life enhances along with better incomes. Hence, people tend to use many way of product which is need influencing ways to them gain an information about that product their want. Advertisement, wor...

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Main Author: Jamil, Nor Nikma
Format: Student Project
Language:en
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/50607/1/50607.pdf
https://ir.uitm.edu.my/id/eprint/50607/
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author Jamil, Nor Nikma
author_facet Jamil, Nor Nikma
author_sort Jamil, Nor Nikma
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description Along with the trend of globalization, the economic grows rapidly in many aspects nowadays. standards of life enhances along with better incomes. Hence, people tend to use many way of product which is need influencing ways to them gain an information about that product their want. Advertisement, word of mouth and experience actually really assist the customer to know clearly what actually product about. By having good information or knowledge about the product which is can be gain from advertisement, word of mouth and experience actually help the customer try to came out and ask more about the product, that why we study the relationship of advertisement, word of mouth and experience to know seriously which one most influence customer then how their performance can reach the customer expectation. This research aims to achieve 3 main goals. First of all, to examine the level advertising, word of mouth and experience perspective that help consumer in Kota Kinabalu towards buying decision making. To study the relationship between consumer in Kota Kinabalu expectation from advertising, word of mouth and experiential perspective and its performance. Lastly, to suggest strategies to bridge the relationship between expectation and performance. This research is done throughout survey questionnaire distributing to 120 respondents. Frequencies and cross tabulation are applied. Findings indicated that advertising, word of mouth and experience should improve its marketing strategy in terms of motivation and brand name.
format Student Project
id my.uitm.ir-50607
institution Universiti Teknologi Mara
language en
publishDate 2014
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spelling my.uitm.ir-506072021-09-17T01:24:31Z https://ir.uitm.edu.my/id/eprint/50607/ A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil Jamil, Nor Nikma Market segmentation. Target marketing Marketing research. Marketing research companies. Sales forecasting Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Advertising campaigns Methods. Outdoor advertising. Billboards. Posters Along with the trend of globalization, the economic grows rapidly in many aspects nowadays. standards of life enhances along with better incomes. Hence, people tend to use many way of product which is need influencing ways to them gain an information about that product their want. Advertisement, word of mouth and experience actually really assist the customer to know clearly what actually product about. By having good information or knowledge about the product which is can be gain from advertisement, word of mouth and experience actually help the customer try to came out and ask more about the product, that why we study the relationship of advertisement, word of mouth and experience to know seriously which one most influence customer then how their performance can reach the customer expectation. This research aims to achieve 3 main goals. First of all, to examine the level advertising, word of mouth and experience perspective that help consumer in Kota Kinabalu towards buying decision making. To study the relationship between consumer in Kota Kinabalu expectation from advertising, word of mouth and experiential perspective and its performance. Lastly, to suggest strategies to bridge the relationship between expectation and performance. This research is done throughout survey questionnaire distributing to 120 respondents. Frequencies and cross tabulation are applied. Findings indicated that advertising, word of mouth and experience should improve its marketing strategy in terms of motivation and brand name. 2014-06 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/50607/1/50607.pdf A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil. (2014) [Student Project] (Unpublished)
spellingShingle Market segmentation. Target marketing
Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising campaigns
Methods. Outdoor advertising. Billboards. Posters
Jamil, Nor Nikma
A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title_full A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title_fullStr A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title_full_unstemmed A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title_short A study relationship between advertising, word of mouth and experience perspective with customer purchase intention in Kota Kinabalu / Nor Nikma Jamil
title_sort study relationship between advertising, word of mouth and experience perspective with customer purchase intention in kota kinabalu / nor nikma jamil
topic Market segmentation. Target marketing
Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising campaigns
Methods. Outdoor advertising. Billboards. Posters
url https://ir.uitm.edu.my/id/eprint/50607/1/50607.pdf
https://ir.uitm.edu.my/id/eprint/50607/
url_provider http://ir.uitm.edu.my/