The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman.
Information and Communications Technology (ICT) and Internet have changed the way organizations deliver services. Using ICT and Internet technology, organizations can deliver digital services to consumers quickly and effectively. In the context of libraries and digital libraries, service delivery ha...
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| Format: | Article |
| Language: | en |
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Perpustakaan Tun Abdul Razak (PTAR)
2021
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| Online Access: | https://ir.uitm.edu.my/id/eprint/49621/1/49621.pdf https://doi.org/10.24191/aclim.v1i1.3 https://ir.uitm.edu.my/id/eprint/49621/ https://aclim.uitm.edu.my/ |
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| _version_ | 1833068975906357248 |
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| author | Abdullah, Noor Azlin Abdul Rahman, Safawi |
| author_facet | Abdullah, Noor Azlin Abdul Rahman, Safawi |
| author_sort | Abdullah, Noor Azlin |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Information and Communications Technology (ICT) and Internet have changed the way organizations deliver services. Using ICT and Internet technology, organizations can deliver digital services to consumers quickly and effectively. In the context of libraries and digital libraries, service delivery has been greatly improved along with the extensive use of ICT and Internet in the library. This paper discusses the delivery of digital library services at UiTM’s Tun Abdul Razak Library (PTAR) with reference to the Information System Success Model introduced by Delone & Mclane. PTAR digital library initiatives such as MyKnowledge Portal, CHAT WITH LIBRARIAN, E-Class Information Skills (eKKM) are discussed by mapping them with service quality (SQ), Information Quality and System Quality elements in the IS Success Model. As a result, from the context of the use of the system as a service delivery platform, the implementation of PTAR digital initiative is found to be aligned with IS Success Model. |
| format | Article |
| id | my.uitm.ir-49621 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2021 |
| publisher | Perpustakaan Tun Abdul Razak (PTAR) |
| record_format | eprints |
| spelling | my.uitm.ir-496212021-08-19T04:59:26Z https://ir.uitm.edu.my/id/eprint/49621/ The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. aclim Abdullah, Noor Azlin Abdul Rahman, Safawi Library Science. Information Science University and college. Academic libraries Information and Communications Technology (ICT) and Internet have changed the way organizations deliver services. Using ICT and Internet technology, organizations can deliver digital services to consumers quickly and effectively. In the context of libraries and digital libraries, service delivery has been greatly improved along with the extensive use of ICT and Internet in the library. This paper discusses the delivery of digital library services at UiTM’s Tun Abdul Razak Library (PTAR) with reference to the Information System Success Model introduced by Delone & Mclane. PTAR digital library initiatives such as MyKnowledge Portal, CHAT WITH LIBRARIAN, E-Class Information Skills (eKKM) are discussed by mapping them with service quality (SQ), Information Quality and System Quality elements in the IS Success Model. As a result, from the context of the use of the system as a service delivery platform, the implementation of PTAR digital initiative is found to be aligned with IS Success Model. Perpustakaan Tun Abdul Razak (PTAR) 2021-07 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/49621/1/49621.pdf The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. (2021) Journal of Academic Library Management (AcLiM) <https://ir.uitm.edu.my/view/publication/Journal_of_Academic_Library_Management_=28AcLiM=29/>, 1 (1). pp. 24-30. ISSN (eISSN) 2785-9185 https://aclim.uitm.edu.my/ https://doi.org/10.24191/aclim.v1i1.3 https://doi.org/10.24191/aclim.v1i1.3 |
| spellingShingle | Library Science. Information Science University and college. Academic libraries Abdullah, Noor Azlin Abdul Rahman, Safawi The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title | The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title_full | The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title_fullStr | The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title_full_unstemmed | The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title_short | The application of information success model in Perpustakaan Tun Abdul Razak (PTAR) UiTM / Noor Azlin Abdullah and Safawi Abdul Rahman. |
| title_sort | application of information success model in perpustakaan tun abdul razak (ptar) uitm / noor azlin abdullah and safawi abdul rahman. |
| topic | Library Science. Information Science University and college. Academic libraries |
| url | https://ir.uitm.edu.my/id/eprint/49621/1/49621.pdf https://doi.org/10.24191/aclim.v1i1.3 https://ir.uitm.edu.my/id/eprint/49621/ https://aclim.uitm.edu.my/ https://doi.org/10.24191/aclim.v1i1.3 |
| url_provider | http://ir.uitm.edu.my/ |