Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail
This study will focus on customer's expectation towards shuttle service of KTMB. KTMB main target are those Malaysian working in Singapore. So, this will bring benefits to the consumers itself. The customers will not have to face the city's notorious traffic congestion. Therefore, the cons...
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| Format: | Student Project |
| Language: | en |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/48256/1/48256.pdf https://ir.uitm.edu.my/id/eprint/48256/ |
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| _version_ | 1833068613066555392 |
|---|---|
| author | Ismail, Noraini |
| author_facet | Ismail, Noraini |
| author_sort | Ismail, Noraini |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This study will focus on customer's expectation towards shuttle service of KTMB. KTMB main target are those Malaysian working in Singapore. So, this will bring benefits to the consumers itself. The customers will not have to face the city's notorious traffic congestion. Therefore, the consumers will be able to use Shuttle Service as another mode of transport to Singapore. KTMB sees this as a big opportunity to extend its service as well as to capture the potential markets. For this purpose a structured questionnaire will be design to obtain all the relevant information in order to fulfill the research objectives. Actually, KTMB is still waiting for the approval of the Singapore Government. |
| format | Student Project |
| id | my.uitm.ir-48256 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2004 |
| record_format | eprints |
| spelling | my.uitm.ir-482562021-06-29T14:34:40Z https://ir.uitm.edu.my/id/eprint/48256/ Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail Ismail, Noraini Passenger traffic (General) Customer services. Customer relations This study will focus on customer's expectation towards shuttle service of KTMB. KTMB main target are those Malaysian working in Singapore. So, this will bring benefits to the consumers itself. The customers will not have to face the city's notorious traffic congestion. Therefore, the consumers will be able to use Shuttle Service as another mode of transport to Singapore. KTMB sees this as a big opportunity to extend its service as well as to capture the potential markets. For this purpose a structured questionnaire will be design to obtain all the relevant information in order to fulfill the research objectives. Actually, KTMB is still waiting for the approval of the Singapore Government. 2004 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/48256/1/48256.pdf Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail. (2004) [Student Project] (Unpublished) |
| spellingShingle | Passenger traffic (General) Customer services. Customer relations Ismail, Noraini Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title | Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title_full | Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title_fullStr | Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title_full_unstemmed | Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title_short | Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail |
| title_sort | exploring the customer's expectation towards shuttle service by ktmb / noraini ismail |
| topic | Passenger traffic (General) Customer services. Customer relations |
| url | https://ir.uitm.edu.my/id/eprint/48256/1/48256.pdf https://ir.uitm.edu.my/id/eprint/48256/ |
| url_provider | http://ir.uitm.edu.my/ |