E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin
The objective of this study is to determine taxpayer’s perception on the tax filing system via internet, or well known as e-Filing. The samples were randomly selected from various taxpayers that walk in Inland Revenue Board Petaling Jaya Branch. Survey questionnaires were hand distributed with 44 t...
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| Format: | Article |
| Language: | en |
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Universiti Teknologi MARA, Shah Alam
2016
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| Online Access: | https://ir.uitm.edu.my/id/eprint/46178/1/46178.pdf https://ir.uitm.edu.my/id/eprint/46178/ https://jas.uitm.edu.my/index.php/14-archieve-2015/38-volume-13-no-2-dec-2016 |
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| _version_ | 1833068049149722624 |
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| author | Saibon, Nor ‘Azimaton Nawawi, Anuar Puteh Salin, Ahmad Saiful Azlin |
| author_facet | Saibon, Nor ‘Azimaton Nawawi, Anuar Puteh Salin, Ahmad Saiful Azlin |
| author_sort | Saibon, Nor ‘Azimaton |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | The objective of this study is to determine taxpayer’s perception on the tax filing system via internet, or well
known as e-Filing. The samples were randomly selected from various taxpayers that walk in Inland Revenue Board Petaling Jaya Branch. Survey questionnaires were hand distributed with 44 taxpayers responded. The data collected were analyzed by using descriptive statistic. After 8 years of implementation, the respondents agreed that e-Filing is user friendly and easy to use. Based on the findings, majority of the taxpayers also have confidence and used e-Filing to file their tax return form, indicating taxpayers have a good perception toward e-Filing. However, they are concerned on the safety and security of the system and the efficiency of the server to operate particularly during the peak period. |
| format | Article |
| id | my.uitm.ir-46178 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2016 |
| publisher | Universiti Teknologi MARA, Shah Alam |
| record_format | eprints |
| spelling | my.uitm.ir-461782021-05-11T06:42:20Z https://ir.uitm.edu.my/id/eprint/46178/ E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin jas Saibon, Nor ‘Azimaton Nawawi, Anuar Puteh Salin, Ahmad Saiful Azlin Statistical data Tax collection. Taxpayer compliance Malaysia The objective of this study is to determine taxpayer’s perception on the tax filing system via internet, or well known as e-Filing. The samples were randomly selected from various taxpayers that walk in Inland Revenue Board Petaling Jaya Branch. Survey questionnaires were hand distributed with 44 taxpayers responded. The data collected were analyzed by using descriptive statistic. After 8 years of implementation, the respondents agreed that e-Filing is user friendly and easy to use. Based on the findings, majority of the taxpayers also have confidence and used e-Filing to file their tax return form, indicating taxpayers have a good perception toward e-Filing. However, they are concerned on the safety and security of the system and the efficiency of the server to operate particularly during the peak period. Universiti Teknologi MARA, Shah Alam 2016-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/46178/1/46178.pdf E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin. (2016) Journal of Administrative Science <https://ir.uitm.edu.my/view/publication/Journal_of_Administrative_Science/>, 13 (2). pp. 1-14. ISSN 1675-1302 https://jas.uitm.edu.my/index.php/14-archieve-2015/38-volume-13-no-2-dec-2016 |
| spellingShingle | Statistical data Tax collection. Taxpayer compliance Malaysia Saibon, Nor ‘Azimaton Nawawi, Anuar Puteh Salin, Ahmad Saiful Azlin E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title | E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title_full | E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title_fullStr | E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title_full_unstemmed | E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title_short | E-filing acceptance by the individual taxpayers : a preliminary analysis / Nor ‘Azimaton Saibon, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin |
| title_sort | e-filing acceptance by the individual taxpayers : a preliminary analysis / nor ‘azimaton saibon, anuar nawawi and ahmad saiful azlin puteh salin |
| topic | Statistical data Tax collection. Taxpayer compliance Malaysia |
| url | https://ir.uitm.edu.my/id/eprint/46178/1/46178.pdf https://ir.uitm.edu.my/id/eprint/46178/ https://jas.uitm.edu.my/index.php/14-archieve-2015/38-volume-13-no-2-dec-2016 |
| url_provider | http://ir.uitm.edu.my/ |