Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi

System security, Ease of Use, Information Clarity, Information Accuracy, Users’ Support, and Services Responsiveness were identified as factors that may have a significant relationship with Users’ Trust in using EC Applications. There are 330 questionnaires were distributed to young internet users,...

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Main Authors: Dawie, Ferdinand Jilan, Shahibi, Mohd Sazili
Format: Article
Language:en
Published: Universiti Teknologi MARA 2020
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Online Access:https://ir.uitm.edu.my/id/eprint/43873/1/43873.pdf
https://ir.uitm.edu.my/id/eprint/43873/
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author Dawie, Ferdinand Jilan
Shahibi, Mohd Sazili
author_facet Dawie, Ferdinand Jilan
Shahibi, Mohd Sazili
author_sort Dawie, Ferdinand Jilan
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description System security, Ease of Use, Information Clarity, Information Accuracy, Users’ Support, and Services Responsiveness were identified as factors that may have a significant relationship with Users’ Trust in using EC Applications. There are 330 questionnaires were distributed to young internet users, but 300 data were accepted meanwhile the remaining 30 data were rejected due to incompleteness of the data. The data of this study were analyzed using SPSS and Smart PLS software. The result of this study shows that System Security, Information Accuracy and Responsiveness has significant joint effect with Users’ Trust while Ease of Use, Information Clarity and User Support did not show any significant relationship
format Article
id my.uitm.ir-43873
institution Universiti Teknologi Mara
language en
publishDate 2020
publisher Universiti Teknologi MARA
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spelling my.uitm.ir-438732021-03-20T05:21:22Z https://ir.uitm.edu.my/id/eprint/43873/ Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi jikm Dawie, Ferdinand Jilan Shahibi, Mohd Sazili Library Science. Information Science Information organization University and college. Academic libraries System security, Ease of Use, Information Clarity, Information Accuracy, Users’ Support, and Services Responsiveness were identified as factors that may have a significant relationship with Users’ Trust in using EC Applications. There are 330 questionnaires were distributed to young internet users, but 300 data were accepted meanwhile the remaining 30 data were rejected due to incompleteness of the data. The data of this study were analyzed using SPSS and Smart PLS software. The result of this study shows that System Security, Information Accuracy and Responsiveness has significant joint effect with Users’ Trust while Ease of Use, Information Clarity and User Support did not show any significant relationship Universiti Teknologi MARA 2020 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/43873/1/43873.pdf Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi. (2020) Journal of Information and Knowledge Management (JIKM) <https://ir.uitm.edu.my/view/publication/Journal_of_Information_and_Knowledge_Management_=28JIKM=29/>, 10 (2). pp. 117-134. ISSN 2289-5337
spellingShingle Library Science. Information Science
Information organization
University and college. Academic libraries
Dawie, Ferdinand Jilan
Shahibi, Mohd Sazili
Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title_full Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title_fullStr Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title_full_unstemmed Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title_short Users’ trust in electronic commerce applications / Ferdinand Jilan Anak Dawie and Mohd Sazili Shahibi
title_sort users’ trust in electronic commerce applications / ferdinand jilan anak dawie and mohd sazili shahibi
topic Library Science. Information Science
Information organization
University and college. Academic libraries
url https://ir.uitm.edu.my/id/eprint/43873/1/43873.pdf
https://ir.uitm.edu.my/id/eprint/43873/
url_provider http://ir.uitm.edu.my/