APA (7th ed.) Citation

Mohd Ismail, S. A., & Zainal, I. J. (2017). Self-service technology (SST) towards guest satisfaction in hotel industry / Siti Asura Mohd Ismail and Intan Juliyani Zainal.

Chicago Style (17th ed.) Citation

Mohd Ismail, Siti Asura, and Intan Juliyani Zainal. Self-service Technology (SST) Towards Guest Satisfaction in Hotel Industry / Siti Asura Mohd Ismail and Intan Juliyani Zainal. 2017.

MLA (9th ed.) Citation

Mohd Ismail, Siti Asura, and Intan Juliyani Zainal. Self-service Technology (SST) Towards Guest Satisfaction in Hotel Industry / Siti Asura Mohd Ismail and Intan Juliyani Zainal. 2017.

Warning: These citations may not always be 100% accurate.