Administrative reform: a case study at Public Service Department of Malaysia / Farah Adilla Ab Rahman, Marni Ghazali and Nurul Akma Kamarudin
The Malaysian public servant has undergone considerable changes since the country achieved independence in 1957. It has transformed itself from a maintenance-oriented administration in the 1950's, to a customer-oriented administration in the 1990's. The evolution was made possible by the n...
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| Main Authors: | , , |
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| Format: | Research Reports |
| Language: | en |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/41817/1/41817.pdf https://ir.uitm.edu.my/id/eprint/41817/ |
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