Customer satisfaction evaluation of water quality using fuzzy conjoint and grey relational analysis method / Nur Hadirah Asmadi, Nur Azizah Mohd Arifin and Norfaradiana Mariani

Customer satisfaction is a metric used to quantify the degree to which a customer is happy with a product, service or experience. Literally, the justification of customer satisfaction is calculated by percentage and statistical mean. However, some of the results obtained from the analysis by usin...

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Bibliographic Details

Main Authors:	Asmadi, Nur Hadirah, Mohd Arifin, Nur Azizah, Mariani, Norfaradiana
Format:	Student Project
Language:	en
Published:	2019
Subjects:	Fuzzy arithmetic Mathematical statistics. Probabilities Evolutionary programming (Computer science). Genetic algorithms Fuzzy logic
Online Access:	https://ir.uitm.edu.my/id/eprint/37327/1/37327.pdf https://ir.uitm.edu.my/id/eprint/37327/
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