A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]

With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through an interactive network-based channel. This study investigated the effect of viral advertising as a marketing strategy by an ice cream manufacturing comp...

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Main Authors: Mohammad, Noorita, Abdul Rahman, Zanariah, Mohammad, Mardhiah, Nik Mustapaha, Nik Nur Shahira
Other Authors: Md. Kassim, Fazdilah
Format: Book Section
Language:en
Published: UiTM Cawangan Johor 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/37152/1/37152.pdf
https://ir.uitm.edu.my/id/eprint/37152/
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author Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
author2 Md. Kassim, Fazdilah
author_facet Md. Kassim, Fazdilah
Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
author_sort Mohammad, Noorita
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through an interactive network-based channel. This study investigated the effect of viral advertising as a marketing strategy by an ice cream manufacturing company, Al Jazeera Sdn Bhd. The company had very little experience in viral advertising and has been relying on conventional marketing strategies for many years. Thus, it is crucial for the company to assess consumer's perception toward their current advertising strategy, which plays a crucial role in brand awareness of the company. This study aimed to determine relationships between factors such as the perception of informative, entertainment, irritation and source credibility on consumer's attitudes towards viral advertising. In the study, data were collected from 115 respondents, which questionnaires were distributed on social media platforms. Then, the data were analysed using SPSS (Statistical Package for the Social Sciences). The findings revealed a significant relationship between consumer's attitudes and two of the factors being studied which were informative and entertainment perceptions. In conclusion, marketers need to understand the effect of viral advertising because it will shape the dynamics of the business marketing strategy. Hence to cope with the rapid advancement of technology, marketers need to be more creative in conveying the messages that would reach their consumers.
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institution Universiti Teknologi Mara
language en
publishDate 2019
publisher UiTM Cawangan Johor
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spelling my.uitm.ir-371522020-11-27T07:28:39Z https://ir.uitm.edu.my/id/eprint/37152/ A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.] Mohammad, Noorita Abdul Rahman, Zanariah Mohammad, Mardhiah Nik Mustapaha, Nik Nur Shahira Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Advertising With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through an interactive network-based channel. This study investigated the effect of viral advertising as a marketing strategy by an ice cream manufacturing company, Al Jazeera Sdn Bhd. The company had very little experience in viral advertising and has been relying on conventional marketing strategies for many years. Thus, it is crucial for the company to assess consumer's perception toward their current advertising strategy, which plays a crucial role in brand awareness of the company. This study aimed to determine relationships between factors such as the perception of informative, entertainment, irritation and source credibility on consumer's attitudes towards viral advertising. In the study, data were collected from 115 respondents, which questionnaires were distributed on social media platforms. Then, the data were analysed using SPSS (Statistical Package for the Social Sciences). The findings revealed a significant relationship between consumer's attitudes and two of the factors being studied which were informative and entertainment perceptions. In conclusion, marketers need to understand the effect of viral advertising because it will shape the dynamics of the business marketing strategy. Hence to cope with the rapid advancement of technology, marketers need to be more creative in conveying the messages that would reach their consumers. UiTM Cawangan Johor Md. Kassim, Fazdilah Ratan Singh, Deepak Singh M Ramakrishnan, Kamalanathan Sumery, Zuraidah Sarijari, Haniza Mohd Yusof, Fairuz Husna Amat, Dia Widyawati Kamaludin, Puteri Nur Hidayah Daud, Derwina 2019 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/37152/1/37152.pdf A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]. (2019) In: The 6th International Accounting & Business Conference 2019. Secretariat of IABC 2019, 2019 . UiTM Cawangan Johor, Segamat Johor, p. 34. IABC2019-011 IABC2019-011
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising
Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title_full A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title_fullStr A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title_full_unstemmed A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title_short A study on consumer’s attitude towards viral advertising on social media: A case study in an ice cream manufacturing company / Noorita Mohammad... [et al.]
title_sort study on consumer’s attitude towards viral advertising on social media: a case study in an ice cream manufacturing company / noorita mohammad... [et al.]
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising
url https://ir.uitm.edu.my/id/eprint/37152/1/37152.pdf
https://ir.uitm.edu.my/id/eprint/37152/
url_provider http://ir.uitm.edu.my/