An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]

In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine online shopping beh...

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Main Authors: Mokhtar, Marziah, Yusoff, Sabariah, Asmuni, Shahariah, M. Fauzi, Nur Ain
Format: Article
Language:en
Published: Universiti Teknologi Mara Selangor 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32082/1/AJ_MARZIAH%20MOKHTAR%20JEEIR%20B%2020.pdf
https://ir.uitm.edu.my/id/eprint/32082/
https://journal.uitm.edu.my/ojs/index.php/JEEIR/
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author Mokhtar, Marziah
Yusoff, Sabariah
Asmuni, Shahariah
M. Fauzi, Nur Ain
author_facet Mokhtar, Marziah
Yusoff, Sabariah
Asmuni, Shahariah
M. Fauzi, Nur Ain
author_sort Mokhtar, Marziah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine online shopping behaviour among young adults in Malaysia. This paper investigates four variables that influence young adults online shopping behaviour namely convenience, customers satisfaction, persived and price level. A survey has been conducted by distributing google form questionnaires through WhatsApps applications.The collected data was analised using both frequencies and multiple regression analyses. The empirical findings of this study shows that convenience, customers satisfaction and price level positively influence the online shopping behaviour among adults. In contrast, persived risk has a negative effect with regards to online shopping. Among the four variables, convenience, persived risk and price level were found to be significant while consumer satisfaction was not.
format Article
id my.uitm.ir-32082
institution Universiti Teknologi Mara
language en
publishDate 2020
publisher Universiti Teknologi Mara Selangor
record_format eprints
spelling my.uitm.ir-320822020-07-09T08:09:22Z https://ir.uitm.edu.my/id/eprint/32082/ An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.] jeeir Mokhtar, Marziah Yusoff, Sabariah Asmuni, Shahariah M. Fauzi, Nur Ain HF Commerce Electronic commerce In twenty-first century, online shopping becomes increasingly popular as more people starts to shop online using their smart phones and internet. Online shopping is a process of buying and selling of products and services through internet. The purpose of this paper is to examine online shopping behaviour among young adults in Malaysia. This paper investigates four variables that influence young adults online shopping behaviour namely convenience, customers satisfaction, persived and price level. A survey has been conducted by distributing google form questionnaires through WhatsApps applications.The collected data was analised using both frequencies and multiple regression analyses. The empirical findings of this study shows that convenience, customers satisfaction and price level positively influence the online shopping behaviour among adults. In contrast, persived risk has a negative effect with regards to online shopping. Among the four variables, convenience, persived risk and price level were found to be significant while consumer satisfaction was not. Universiti Teknologi Mara Selangor 2020-01 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32082/1/AJ_MARZIAH%20MOKHTAR%20JEEIR%20B%2020.pdf An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]. (2020) Journal of Emerging Economies and Islamic Research (JEEIR) <https://ir.uitm.edu.my/view/publication/Journal_of_Emerging_Economies_and_Islamic_Research_=28JEEIR=29/>, 8 (1). pp. 1-12. ISSN 2289-2559 https://journal.uitm.edu.my/ojs/index.php/JEEIR/
spellingShingle HF Commerce
Electronic commerce
Mokhtar, Marziah
Yusoff, Sabariah
Asmuni, Shahariah
M. Fauzi, Nur Ain
An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title_full An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title_fullStr An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title_full_unstemmed An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title_short An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
title_sort insight into online shopping behaviour among young adults in malaysia / marziah mokhtar ... [et al.]
topic HF Commerce
Electronic commerce
url https://ir.uitm.edu.my/id/eprint/32082/1/AJ_MARZIAH%20MOKHTAR%20JEEIR%20B%2020.pdf
https://ir.uitm.edu.my/id/eprint/32082/
https://journal.uitm.edu.my/ojs/index.php/JEEIR/
url_provider http://ir.uitm.edu.my/