Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]

Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed ef...

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Main Authors: Ibrahim, Siti Zalipah, Lahap, Johanudin, Nazlan, Nadia Hanin, Ariffin, Hashim Fadzil, Mohd Said, Noraslinda
Format: Article
Language:en
Published: Universiti Teknologi Mara Cawangan Pulau Pinang 2020
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Online Access:https://ir.uitm.edu.my/id/eprint/28792/1/AJ_SITI%20ZALIPAH%20IBRAHIM%20EAJ%20P%2020.pdf
https://ir.uitm.edu.my/id/eprint/28792/
http://ejssh.uitm.edu.my
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author Ibrahim, Siti Zalipah
Lahap, Johanudin
Nazlan, Nadia Hanin
Ariffin, Hashim Fadzil
Mohd Said, Noraslinda
author_facet Ibrahim, Siti Zalipah
Lahap, Johanudin
Nazlan, Nadia Hanin
Ariffin, Hashim Fadzil
Mohd Said, Noraslinda
author_sort Ibrahim, Siti Zalipah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed efficiently. An influx of activities such as requisition, acquisition, and quality check is done in this department. In estimating the total cost of acquiring goods and services, it is important for organizations to identify unit costs and other costs associated with operations and maintenance that occurs during purchasing and conserving of goods. Recent studies have reported the usage of an Electronic Procurement System (EPS) that replaces the conventional procurement system typically used in Hotels. This paper aims to explore the current practice, effectiveness and efficiency of the procurement systems used in Malaysian hotels through in-depth interviews. Findings of this study will assist hospitality businesses to analyze their procurement activities and develop proper strategies that enables them to reduce costs, increase efficiency, and most importantly, improve their bottom line.
format Article
id my.uitm.ir-28792
institution Universiti Teknologi Mara
language en
publishDate 2020
publisher Universiti Teknologi Mara Cawangan Pulau Pinang
record_format eprints
spelling my.uitm.ir-287922020-03-30T08:53:04Z https://ir.uitm.edu.my/id/eprint/28792/ Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] Ibrahim, Siti Zalipah Lahap, Johanudin Nazlan, Nadia Hanin Ariffin, Hashim Fadzil Mohd Said, Noraslinda T Technology (General) Industrial research. Research and development Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed efficiently. An influx of activities such as requisition, acquisition, and quality check is done in this department. In estimating the total cost of acquiring goods and services, it is important for organizations to identify unit costs and other costs associated with operations and maintenance that occurs during purchasing and conserving of goods. Recent studies have reported the usage of an Electronic Procurement System (EPS) that replaces the conventional procurement system typically used in Hotels. This paper aims to explore the current practice, effectiveness and efficiency of the procurement systems used in Malaysian hotels through in-depth interviews. Findings of this study will assist hospitality businesses to analyze their procurement activities and develop proper strategies that enables them to reduce costs, increase efficiency, and most importantly, improve their bottom line. Universiti Teknologi Mara Cawangan Pulau Pinang 2020-01 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/28792/1/AJ_SITI%20ZALIPAH%20IBRAHIM%20EAJ%20P%2020.pdf Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]. (2020) ESTEEM Journal of Social Sciences and Humanities <https://ir.uitm.edu.my/view/publication/ESTEEM_Journal_of_Social_Sciences_and_Humanities/>, 4. pp. 10-18. ISSN 2600-7274 http://ejssh.uitm.edu.my
spellingShingle T Technology (General)
Industrial research. Research and development
Ibrahim, Siti Zalipah
Lahap, Johanudin
Nazlan, Nadia Hanin
Ariffin, Hashim Fadzil
Mohd Said, Noraslinda
Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title_full Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title_fullStr Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title_full_unstemmed Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title_short Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
title_sort developing a procurement framework for the malaysian hospitality industry: a preliminary study / siti zalipah ibrahim... [et al.]
topic T Technology (General)
Industrial research. Research and development
url https://ir.uitm.edu.my/id/eprint/28792/1/AJ_SITI%20ZALIPAH%20IBRAHIM%20EAJ%20P%2020.pdf
https://ir.uitm.edu.my/id/eprint/28792/
http://ejssh.uitm.edu.my
url_provider http://ir.uitm.edu.my/