The impact of service quality dimension towards customer satisfaction at Melaka International Trade Centre / Nur Fitra Azira Yusop

The purpose of the study is to identify the relationship between customer satisfaction and service quality dimension at event organizing by MITC. A survey were conducted amongst the customers who make a reservation at Buffet Ramadhan MITC. In this study, there are four (4) factors were adopted which...

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Bibliographic Details

Main Author:	Yusop, Nur Fitra Azira
Format:	Student Project
Language:	en
Published:	Faculty of Business and Management 2018
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/21658/1/PPb_NUR%20FITRA%20AZIRA%20YUSOP%20M%20BM%2018_5.pdf https://ir.uitm.edu.my/id/eprint/21658/
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