Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensu...
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| Format: | Article |
| Language: | en |
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Universiti Teknologi MARA, Terengganu
2016
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| Online Access: | https://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf https://ir.uitm.edu.my/id/eprint/16236/ https://journale-academiauitmt.uitm.edu.my/ |
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| author | Irwan, Zildawarni Mohd Akhir, Noor Erni Fazlina Rani, Norhamimah Zakaria, Noorul Huda |
| author_facet | Irwan, Zildawarni Mohd Akhir, Noor Erni Fazlina Rani, Norhamimah Zakaria, Noorul Huda |
| author_sort | Irwan, Zildawarni |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensure the sustainability of higher learning. Therefore, this study aims to analyze students’ perception towards amenities provided by a public university in Terengganu. The amenities investigated in the study consisted of lecture rooms, laboratory, cafeteria, hostel, vehicle and traffic, and electricity and water supply. The primary data of this study was collected using questionnaires. Participants of the study consisted of 108 students who were randomly selected. The study revealed that students’ perceptions towards amenities provided were average with the score mean value 4.62. The students agreed that the lecture rooms provided by the university are mostly conducive and comfortable. However, the students were mostly not satisfied with the cafeteria. Thus, it is hoped that the finding of the study can give insights to the public university management to improve the amenities towards achieving sustainability of campuses. |
| format | Article |
| id | my.uitm.ir-16236 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2016 |
| publisher | Universiti Teknologi MARA, Terengganu |
| record_format | eprints |
| spelling | my.uitm.ir-162362017-03-13T03:30:41Z https://ir.uitm.edu.my/id/eprint/16236/ Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] eaj Irwan, Zildawarni Mohd Akhir, Noor Erni Fazlina Rani, Norhamimah Zakaria, Noorul Huda Higher Education Malaysia Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensure the sustainability of higher learning. Therefore, this study aims to analyze students’ perception towards amenities provided by a public university in Terengganu. The amenities investigated in the study consisted of lecture rooms, laboratory, cafeteria, hostel, vehicle and traffic, and electricity and water supply. The primary data of this study was collected using questionnaires. Participants of the study consisted of 108 students who were randomly selected. The study revealed that students’ perceptions towards amenities provided were average with the score mean value 4.62. The students agreed that the lecture rooms provided by the university are mostly conducive and comfortable. However, the students were mostly not satisfied with the cafeteria. Thus, it is hoped that the finding of the study can give insights to the public university management to improve the amenities towards achieving sustainability of campuses. Universiti Teknologi MARA, Terengganu 2016 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]. (2016) e-Academia Journal <https://ir.uitm.edu.my/view/publication/e-Academia_Journal/>, 5 (2). pp. 16-22. ISSN 2289-6589 (Unpublished) https://journale-academiauitmt.uitm.edu.my/ |
| spellingShingle | Higher Education Malaysia Irwan, Zildawarni Mohd Akhir, Noor Erni Fazlina Rani, Norhamimah Zakaria, Noorul Huda Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title | Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title_full | Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title_fullStr | Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title_full_unstemmed | Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title_short | Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] |
| title_sort | analyzing students’ perception towards higher education amenities in a public university in terengganu / zildawarni irwan … [et al.] |
| topic | Higher Education Malaysia |
| url | https://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf https://ir.uitm.edu.my/id/eprint/16236/ https://journale-academiauitmt.uitm.edu.my/ |
| url_provider | http://ir.uitm.edu.my/ |