Analyzing customer reviews for ARBA Travel using sentiment analysis
Sentiment analysis is a natural language processing (NLP) that categorizes customer feedback into as positive, negative, or neutral. The project entails gathering a dataset of customer reviews from Google Reviews and Facebook, cleaning the text to eliminate any noise, and analyzing sentiments using...
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| Format: | Student Project |
| Language: | en |
| Published: |
2025
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/134177/1/134177.pdf https://ir.uitm.edu.my/id/eprint/134177/ |
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