Operational excellence 2025: cultivating a culture of continuous improvement
Increasingly challenging higher education landscape, universities are expected not only to provide quality teaching and learning but also to ensure that administrative systems and support services operate at an optimal level. Operational excellence can be defined as a work philosophy that emphasizes...
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| Main Authors: | , , , |
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| Format: | Book Section |
| Language: | en |
| Published: |
Universiti Teknologi MARA, Johor
2025
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/133233/1/133233.pdf https://ir.uitm.edu.my/id/eprint/133233/ |
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