Operational excellence 2025: cultivating a culture of continuous improvement

Increasingly challenging higher education landscape, universities are expected not only to provide quality teaching and learning but also to ensure that administrative systems and support services operate at an optimal level. Operational excellence can be defined as a work philosophy that emphasizes...

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Bibliographic Details
Main Authors: Abd Rahman, Zanariah, Mat Din, Syaidatul Zarina, Othman, Akmal Aini, Elias, Suhaidi
Format: Book Section
Language:en
Published: Universiti Teknologi MARA, Johor 2025
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Online Access:https://ir.uitm.edu.my/id/eprint/133233/1/133233.pdf
https://ir.uitm.edu.my/id/eprint/133233/
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