Unconscious bias in property management organisations (PMOs): identifying bias trends and mitigation strategies

This study investigates unconscious bias in Property Management Organisations (PMOs) in Selangor, focusing on its presence in recruitment, tenant selection, vendor engagement, and service delivery. The research aims to identify common bias types and evaluate effective mitigation strategies. Using co...

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Bibliographic Details

Main Authors:	Zainol, Nurul Nadiah, Isa, Mona, Sukereman, Anis Syazwani, Sulaiman, Muhammad Azwan, Abdullah Hashim, Hariati
Format:	Article
Language:	en
Published:	Universiti Teknologi MARA, Perlis 2025
Subjects:	Rental property. Rental housing. Real estate management
Online Access:	https://ir.uitm.edu.my/id/eprint/126777/1/126777.pdf https://ir.uitm.edu.my/id/eprint/126777/ https://journal.uitm.edu.my/ojs/index.php/JI
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