Comparison of expectations-performance of Malaysian frontliners and satisfaction level on government decisions during the early stage of the COVID-19 outbreak

This study investigates the gap between expectation and perceived performance of Malaysian frontliner and examines the citizen's satisfaction level with the government decision-making during the first wave of the pandemic. A cross-sectional survey of 346 Malaysian citizens uses snowball samplin...

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Bibliographic Details

Main Authors:	Mohd Amin, Siti Hajjar, Abdullah, Aida, Mohamed Ali, Abdul Jalil, Mohd Shafie, Siti Aishah, Mohd Wahid, Siti Daleela
Format:	Article
Language:	en
Published:	Faculty of Administrative Science and Policy Studies 2023
Subjects:	JA Political science (General) JF Political institutions and public administration
Online Access:	https://ir.uitm.edu.my/id/eprint/124259/1/124259.pdf https://ir.uitm.edu.my/id/eprint/124259/ https://journal.uitm.edu.my/ojs/index.php/JAS
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