A study of internal customer’s satisfaction toward materials services department of Petronas Penapisan (Melaka) Sdn. Bhd

The recent internal problem on the usage of the new System, Applications, and Products version 3 module Maintenance and Materials Management (SAP R/3 - MMM) - pronounced S-Ay-Pca, not 'Sap'; has led researcher to take this opportunity to find out the actual causes of staff / end user'...

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Bibliographic Details

Main Author:	Raja Samah, Raja Rusman
Format:	Student Project
Language:	en
Published:	2000
Subjects:	Organizational behavior. Corporate culture Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/123910/1/123910.pdf https://ir.uitm.edu.my/id/eprint/123910/
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