Service value chain: profit value chain

This study explored the integration of service value chain principles into the profit value chain, emphasized how strategic improvisation led to innovative solutions and increased financial outcomes. Through a systematic approach, organizations can leverage resources, optimized service offerings, an...

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Main Authors: Ismail, Mohd.Fais, Mohd Nor, Nurul Nadiah, Selamat, Nuramalina, Amir Husain, Sofiah, Hamsaruddin, Siti Noorfairuz, Mansor, Noor Farazeha, A. Aziz, Nurul Asyirah, Hazmah Yasib, Sheery, T.K. Muthu Koya Thangali, Thahira Bibi
Other Authors: TKM Thangal, Thahira Bibi
Format: Book Section
Language:en
Published: Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang 2025
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/122018/1/122018.pdf
https://ir.uitm.edu.my/id/eprint/122018/
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author Ismail, Mohd.Fais
Mohd Nor, Nurul Nadiah
Selamat, Nuramalina
Amir Husain, Sofiah
Hamsaruddin, Siti Noorfairuz
Mansor, Noor Farazeha
A. Aziz, Nurul Asyirah
Hazmah Yasib, Sheery
T.K. Muthu Koya Thangali, Thahira Bibi
author2 TKM Thangal, Thahira Bibi
author_facet TKM Thangal, Thahira Bibi
Ismail, Mohd.Fais
Mohd Nor, Nurul Nadiah
Selamat, Nuramalina
Amir Husain, Sofiah
Hamsaruddin, Siti Noorfairuz
Mansor, Noor Farazeha
A. Aziz, Nurul Asyirah
Hazmah Yasib, Sheery
T.K. Muthu Koya Thangali, Thahira Bibi
author_sort Ismail, Mohd.Fais
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description This study explored the integration of service value chain principles into the profit value chain, emphasized how strategic improvisation led to innovative solutions and increased financial outcomes. Through a systematic approach, organizations can leverage resources, optimized service offerings, and responded dynamically to market competitiveness. This report aimed to provide practical guidance for stakeholders to enhanced the operational effectiveness and drive profitability
format Book Section
id my.uitm.ir-122018
institution Universiti Teknologi Mara
language en
publishDate 2025
publisher Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang
record_format eprints
spelling my.uitm.ir-1220182025-09-25T02:03:17Z https://ir.uitm.edu.my/id/eprint/122018/ Service value chain: profit value chain Ismail, Mohd.Fais Mohd Nor, Nurul Nadiah Selamat, Nuramalina Amir Husain, Sofiah Hamsaruddin, Siti Noorfairuz Mansor, Noor Farazeha A. Aziz, Nurul Asyirah Hazmah Yasib, Sheery T.K. Muthu Koya Thangali, Thahira Bibi Training of employees. Employer-supported education Hospitals. Health facilities This study explored the integration of service value chain principles into the profit value chain, emphasized how strategic improvisation led to innovative solutions and increased financial outcomes. Through a systematic approach, organizations can leverage resources, optimized service offerings, and responded dynamically to market competitiveness. This report aimed to provide practical guidance for stakeholders to enhanced the operational effectiveness and drive profitability Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang TKM Thangal, Thahira Bibi Rahman, Norhana 2025 Book Section NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/122018/1/122018.pdf Ismail, Mohd.Fais and Mohd Nor, Nurul Nadiah and Selamat, Nuramalina and Amir Husain, Sofiah and Hamsaruddin, Siti Noorfairuz and Mansor, Noor Farazeha and A. Aziz, Nurul Asyirah and Hazmah Yasib, Sheery and T.K. Muthu Koya Thangali, Thahira Bibi (2025) Service value chain: profit value chain. (2025) In: Case Study: Global Business Strategy And Sustainability. First Edition: 2025 ed. Series 1 . Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang, Universiti Teknologi MARA, Johor, pp. 31-36. ISBN 978-967-0033-37-2
spellingShingle Training of employees. Employer-supported education
Hospitals. Health facilities
Ismail, Mohd.Fais
Mohd Nor, Nurul Nadiah
Selamat, Nuramalina
Amir Husain, Sofiah
Hamsaruddin, Siti Noorfairuz
Mansor, Noor Farazeha
A. Aziz, Nurul Asyirah
Hazmah Yasib, Sheery
T.K. Muthu Koya Thangali, Thahira Bibi
Service value chain: profit value chain
title Service value chain: profit value chain
title_full Service value chain: profit value chain
title_fullStr Service value chain: profit value chain
title_full_unstemmed Service value chain: profit value chain
title_short Service value chain: profit value chain
title_sort service value chain: profit value chain
topic Training of employees. Employer-supported education
Hospitals. Health facilities
url https://ir.uitm.edu.my/id/eprint/122018/1/122018.pdf
https://ir.uitm.edu.my/id/eprint/122018/
url_provider http://ir.uitm.edu.my/