Malaysian quality & satisfaction index for libraries (MyQSILib)

Changes in consumer preferences as well as rapid advancement of ICT have huge impacts on library services and operations. In order to meet customer needs and demands as well as optimizing products and services, continuous assessment of customer satisfaction towards the provision of library and infor...

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Bibliographic Details

Main Authors:	Noordin, Siti Arpah, Abdullah Sani, Mad Khir Johari, Sahid, Noor Zaidi, Masrek, Mohamad Noorman, Baharuddin, Mohammad Fazli
Format:	Book Section
Language:	en
Published:	Universiti Teknologi MARA, Kedah 2017
Subjects:	Z Book (General). Writing. Paleography. Book industries and trade. Libraries. Bibliography Library science. Information science
Online Access:	https://ir.uitm.edu.my/id/eprint/121959/1/121959.pdf https://ir.uitm.edu.my/id/eprint/121959/ https://infomgtkdh.wixsite.com/indelib/publication
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