A survey on employee satisfaction level in the implementation of quality management initiatives

Choosing the right approach for quality management initiatives is critical and represents a continuous challenge for management success these days. Adopting inappropriate strategy may pose disastrous implications to the success of an organization. For example, failure to incorporate long-term view o...

Full description

Bibliographic Details

Main Authors:	Wee, Shu Hui, Mahat, Mohd Amran, Ibrahim, Ilmiah
Format:	Research Reports
Language:	en
Published:	2011
Subjects:	Organizational effectiveness. Performance measurement Total quality management. Benchmarking
Online Access:	https://ir.uitm.edu.my/id/eprint/120765/1/120765.PDF https://ir.uitm.edu.my/id/eprint/120765/
Tags:	Add Tag No Tags, Be the first to tag this record!