Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions

Interaction problems often arise between event managers and participants in making an event a success. This is due to the use of WhatsApp and Telegram group applications which are no longer relevant to be used as the main medium in managing events especially among small entrepreneurs. Therefore, a s...

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Main Authors: Mohd Sakeri, Muhammad Nur Asri, Mohamad Rosman, Mohamad Rahimi, Fadzil, Faizal Haini, Abdullah, Nurulannisa, Arshad, Izzatil Husna, Mohd Zawawi, Mohd Zafian, Md. Saleh, Mohamad Sayuti
Format: Article
Language:en
Published: Faculty of Information Management 2025
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Online Access:https://ir.uitm.edu.my/id/eprint/120577/1/120577.pdf
https://ir.uitm.edu.my/id/eprint/120577/
https://journal.uitm.edu.my/ojs/index.php/JIKM
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author Mohd Sakeri, Muhammad Nur Asri
Mohamad Rosman, Mohamad Rahimi
Fadzil, Faizal Haini
Abdullah, Nurulannisa
Arshad, Izzatil Husna
Mohd Zawawi, Mohd Zafian
Md. Saleh, Mohamad Sayuti
author_facet Mohd Sakeri, Muhammad Nur Asri
Mohamad Rosman, Mohamad Rahimi
Fadzil, Faizal Haini
Abdullah, Nurulannisa
Arshad, Izzatil Husna
Mohd Zawawi, Mohd Zafian
Md. Saleh, Mohamad Sayuti
author_sort Mohd Sakeri, Muhammad Nur Asri
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description Interaction problems often arise between event managers and participants in making an event a success. This is due to the use of WhatsApp and Telegram group applications which are no longer relevant to be used as the main medium in managing events especially among small entrepreneurs. Therefore, a smart event management system known as SmartEMS is introduced to offer a complete function in managing events and is more user-friendly. The method used in collecting data for this study to identify every problem that arises with the existing event management system is conducted through interview sessions and analysis of existing studies related to this issue. The collected data was analyzed thematically to obtain clear and accurate analysis results regarding the user's needs for the system. In conclusion, SmartEMS can be developed and used to meet the main needs of users, which is a complete function in managing events and is more userfriendly.
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institution Universiti Teknologi Mara
language en
publishDate 2025
publisher Faculty of Information Management
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spelling my.uitm.ir-1205772025-08-13T06:33:30Z https://ir.uitm.edu.my/id/eprint/120577/ Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions jikm Mohd Sakeri, Muhammad Nur Asri Mohamad Rosman, Mohamad Rahimi Fadzil, Faizal Haini Abdullah, Nurulannisa Arshad, Izzatil Husna Mohd Zawawi, Mohd Zafian Md. Saleh, Mohamad Sayuti Management. Industrial Management Project management Interaction problems often arise between event managers and participants in making an event a success. This is due to the use of WhatsApp and Telegram group applications which are no longer relevant to be used as the main medium in managing events especially among small entrepreneurs. Therefore, a smart event management system known as SmartEMS is introduced to offer a complete function in managing events and is more user-friendly. The method used in collecting data for this study to identify every problem that arises with the existing event management system is conducted through interview sessions and analysis of existing studies related to this issue. The collected data was analyzed thematically to obtain clear and accurate analysis results regarding the user's needs for the system. In conclusion, SmartEMS can be developed and used to meet the main needs of users, which is a complete function in managing events and is more userfriendly. Faculty of Information Management 2025-05 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/120577/1/120577.pdf Mohd Sakeri, Muhammad Nur Asri and Mohamad Rosman, Mohamad Rahimi and Fadzil, Faizal Haini and Abdullah, Nurulannisa and Arshad, Izzatil Husna and Mohd Zawawi, Mohd Zafian and Md. Saleh, Mohamad Sayuti (2025) Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions. (2025) Journal of Information and Knowledge Management (JIKM) <https://ir.uitm.edu.my/view/publication/Journal_of_Information_and_Knowledge_Management_=28JIKM=29.html>, 15 (SI). pp. 1-8. ISSN 2231-8836; e-ISSN: 2289-5337 https://journal.uitm.edu.my/ojs/index.php/JIKM 10.24191/jikm.v15iSI1.6097 10.24191/jikm.v15iSI1.6097 10.24191/jikm.v15iSI1.6097
spellingShingle Management. Industrial Management
Project management
Mohd Sakeri, Muhammad Nur Asri
Mohamad Rosman, Mohamad Rahimi
Fadzil, Faizal Haini
Abdullah, Nurulannisa
Arshad, Izzatil Husna
Mohd Zawawi, Mohd Zafian
Md. Saleh, Mohamad Sayuti
Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title_full Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title_fullStr Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title_full_unstemmed Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title_short Digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
title_sort digitization trends: the growing demand for smart event management systems among small entrepreneurs in developing regions
topic Management. Industrial Management
Project management
url https://ir.uitm.edu.my/id/eprint/120577/1/120577.pdf
https://ir.uitm.edu.my/id/eprint/120577/
https://journal.uitm.edu.my/ojs/index.php/JIKM
url_provider http://ir.uitm.edu.my/