Matching logistics delivery services system of H.A.Z Logistics, Shipping and Movers Sdn. Bhd. with expected customers satisfaction

The globalization of business and the competitive pressure of the business arena have led to growing strategic importance of the logistics function. Many organizations see logistics as the last competitive advantage but this subject is very important to anyone that involved purely in logistics servi...

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Bibliographic Details

Main Author:	Surani, Suhana
Format:	Student Project
Language:	en
Published:	2005
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/119999/1/119999.pdf https://ir.uitm.edu.my/id/eprint/119999/
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