Idris, S. L., & Zainuddin, A. (2024). A methodological approach to analysing customer sentiment and language use for assessing service quality in AirAsia's online reviews. Universiti Teknologi Mara Selangor.
Chicago Style (17th ed.) CitationIdris, Sheema Liza, and Anizah Zainuddin. A Methodological Approach to Analysing Customer Sentiment and Language Use for Assessing Service Quality in AirAsia's Online Reviews. Universiti Teknologi Mara Selangor, 2024.
MLA (9th ed.) CitationIdris, Sheema Liza, and Anizah Zainuddin. A Methodological Approach to Analysing Customer Sentiment and Language Use for Assessing Service Quality in AirAsia's Online Reviews. Universiti Teknologi Mara Selangor, 2024.
Warning: These citations may not always be 100% accurate.