Alumni survival: efficient records management improves alumni services / Anjeli Umbat
The first benefit is faster response times. The institution can quickly access alumni information thanks to improved records management, allowing for speedier replies to enquiries, requests, and support services. This efficiency translates into better customer service since alumni may expect faster...
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| Format: | Article |
| Language: | en |
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Perpustakaan Tun Abdul Razak, UiTM Sarawak
2023
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| Online Access: | https://ir.uitm.edu.my/id/eprint/113775/1/113775.pdf https://ir.uitm.edu.my/id/eprint/113775/ |
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| Summary: | The first benefit is faster response times. The institution can quickly access alumni information thanks to improved records management, allowing for speedier replies to enquiries, requests, and support services. This efficiency translates into better customer service since alumni may expect faster replies to their inquiries, resulting in a more enjoyable and responsive overall experience. Another key advantage of effective record management is the availability of pertinent data. The university can swiftly obtain relevant information by efficiently organising and categorising alumni records. This enables alumni affairs staff successes, career advancement, and other benefits. With this knowledge, the institution can give specialised help and personalised services to each alumnus's specific requirements. The ability to easily access essential data empowers alumni, resulting in better interactions and a more favourable alumni experience. |
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