Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali

The dilemma of administrators’ in fending off issues and challenges to reinforce the good governance of Malaysia's public universities is a critical concern that has significant implications for the overall performance. The main actors of administrative personnel...

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Main Authors: Mohd Yasin, Mohammad Azuwadi, Ghazali, Marni
Format: Article
Language:en
Published: Faculty of Information Management 2025
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Online Access:https://ir.uitm.edu.my/id/eprint/113421/1/113421.pdf
https://ir.uitm.edu.my/id/eprint/113421/
https://journal.uitm.edu.my/ojs/index.php/JIKM/index
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author Mohd Yasin, Mohammad Azuwadi
Ghazali, Marni
author_facet Mohd Yasin, Mohammad Azuwadi
Ghazali, Marni
author_sort Mohd Yasin, Mohammad Azuwadi
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description The dilemma of administrators’ in fending off issues and challenges to reinforce the good governance of Malaysia's public universities is a critical concern that has significant implications for the overall performance. The main actors of administrative personnel known as registrars, bursars, and librarians are responsible for ensuring the efficiency and transparent management of the university's resources, policies, and operations, which are essential for maintaining and enhancing good governance. Registrars, bursars, and librarians often find themselves at the forefront of navigating complex governance-related problems, such as financial mismanagement, lack of transparency, and conflicts of interest. Thus, this paper aims to analyses the issues and challenges of university administrators to enhance university good governance. This research employed in-depth interviews with ten (10) key informants. The informants included the former Chief Secretary to the Government of Malaysia, the former Vice-Chancellor, the former Director of the Department of Higher Education, the Deputy Vice-Chancellor, the former Registrar, the former President of the Association's Council, the former Bursar, and the former Chief Librarian. In addition, this research employed qualitative data analysis through thematic analysis using NVivo software version 14, revealing several issues and challenges, including human factors, rapid policy changes, and financial constraints. Finally, this research provides further insights into the concept of good governance. This investigation illustrates that public universities should implement different methodologies or strategies to increase staff engagement and participation, thereby enhancing their governance.
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spelling my.uitm.ir-1134212026-04-06T08:33:21Z https://ir.uitm.edu.my/id/eprint/113421/ Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali jikm Mohd Yasin, Mohammad Azuwadi Ghazali, Marni Higher Education Supervision and administration. Business management The dilemma of administrators’ in fending off issues and challenges to reinforce the good governance of Malaysia's public universities is a critical concern that has significant implications for the overall performance. The main actors of administrative personnel known as registrars, bursars, and librarians are responsible for ensuring the efficiency and transparent management of the university's resources, policies, and operations, which are essential for maintaining and enhancing good governance. Registrars, bursars, and librarians often find themselves at the forefront of navigating complex governance-related problems, such as financial mismanagement, lack of transparency, and conflicts of interest. Thus, this paper aims to analyses the issues and challenges of university administrators to enhance university good governance. This research employed in-depth interviews with ten (10) key informants. The informants included the former Chief Secretary to the Government of Malaysia, the former Vice-Chancellor, the former Director of the Department of Higher Education, the Deputy Vice-Chancellor, the former Registrar, the former President of the Association's Council, the former Bursar, and the former Chief Librarian. In addition, this research employed qualitative data analysis through thematic analysis using NVivo software version 14, revealing several issues and challenges, including human factors, rapid policy changes, and financial constraints. Finally, this research provides further insights into the concept of good governance. This investigation illustrates that public universities should implement different methodologies or strategies to increase staff engagement and participation, thereby enhancing their governance. Faculty of Information Management 2025-04 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/113421/1/113421.pdf Mohd Yasin, Mohammad Azuwadi and Ghazali, Marni (2025) Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali. (2025) Journal of Information and Knowledge Management (JIKM) <https://ir.uitm.edu.my/view/publication/Journal_of_Information_and_Knowledge_Management_=28JIKM=29.html>, 15 (1). pp. 17-29. ISSN 2289-5337 https://journal.uitm.edu.my/ojs/index.php/JIKM/index 10.24191/jikm.v15i1.3839 10.24191/jikm.v15i1.3839 10.24191/jikm.v15i1.3839
spellingShingle Higher Education
Supervision and administration. Business management
Mohd Yasin, Mohammad Azuwadi
Ghazali, Marni
Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title_full Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title_fullStr Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title_full_unstemmed Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title_short Issues and challenges on the reinforcement of good governance at Malaysia’s public universities from administrative perspective/ Mohammad Azuwadi Mohd Yasin and Marni Ghazali
title_sort issues and challenges on the reinforcement of good governance at malaysia’s public universities from administrative perspective/ mohammad azuwadi mohd yasin and marni ghazali
topic Higher Education
Supervision and administration. Business management
url https://ir.uitm.edu.my/id/eprint/113421/1/113421.pdf
https://ir.uitm.edu.my/id/eprint/113421/
https://journal.uitm.edu.my/ojs/index.php/JIKM/index
url_provider http://ir.uitm.edu.my/