Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz
The Covid-19 pandemic has caused changes in the work arrangements of organizations. Nowadays, most organizations have shifted their work environment to working from home. Thus, the issue is that this also changes the way of communication, which will be using online communication. Previously, employe...
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Faculty of Communication and Media Studies (FCMS)
2023
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| Online Access: | https://ir.uitm.edu.my/id/eprint/112683/1/112683.pdf https://ir.uitm.edu.my/id/eprint/112683/ https://forumkomunikasi.uitm.edu.my/ |
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| _version_ | 1862315186895978496 |
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| author | Halim, Nurul Hani Abdul Aziz, Ahlam |
| author_facet | Halim, Nurul Hani Abdul Aziz, Ahlam |
| author_sort | Halim, Nurul Hani |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | The Covid-19 pandemic has caused changes in the work arrangements of organizations. Nowadays, most organizations have shifted their work environment to working from home. Thus, the issue is that this also changes the way of communication, which will be using online communication. Previously, employees had to go to the office and have face-to-face interaction with other employees. Still, now, all communication is done online, so it may affect employees working from home. Therefore, this research intends to examine the effectiveness of online communication on job performance among working-fromhome employees. The present study deployed a quantitative research method involving questionnaires as a research instrument to 202 employees working from home. A convenient random sampling technique were used to acquire the number of respondents. Results show that Microsoft Teams is the most adequate online communication tool used by respondents of the study. The study found that respondents agree that working from home will improve their work performance. In order to have more effective communication in an organization, management plays an important role in the communication process between employees and employers. Standardized communication practices such as regular or weekly meetings can be conducted for the whole team to enhance relationship bonds between employees. |
| format | Article |
| id | my.uitm.ir-112683 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2023 |
| publisher | Faculty of Communication and Media Studies (FCMS) |
| record_format | eprints |
| spelling | my.uitm.ir-1126832026-04-07T03:30:50Z https://ir.uitm.edu.my/id/eprint/112683/ Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz fk Halim, Nurul Hani Abdul Aziz, Ahlam HD Industries. Land use. Labor The Covid-19 pandemic has caused changes in the work arrangements of organizations. Nowadays, most organizations have shifted their work environment to working from home. Thus, the issue is that this also changes the way of communication, which will be using online communication. Previously, employees had to go to the office and have face-to-face interaction with other employees. Still, now, all communication is done online, so it may affect employees working from home. Therefore, this research intends to examine the effectiveness of online communication on job performance among working-fromhome employees. The present study deployed a quantitative research method involving questionnaires as a research instrument to 202 employees working from home. A convenient random sampling technique were used to acquire the number of respondents. Results show that Microsoft Teams is the most adequate online communication tool used by respondents of the study. The study found that respondents agree that working from home will improve their work performance. In order to have more effective communication in an organization, management plays an important role in the communication process between employees and employers. Standardized communication practices such as regular or weekly meetings can be conducted for the whole team to enhance relationship bonds between employees. Faculty of Communication and Media Studies (FCMS) 2023 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/112683/1/112683.pdf Halim, Nurul Hani and Abdul Aziz, Ahlam (2023) Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz. (2023) Forum Komunikasi <https://ir.uitm.edu.my/view/publication/Forum_Komunikasi.html>, 18 (2): 9. pp. 128-150. ISSN 0127-8991 https://forumkomunikasi.uitm.edu.my/ 10.24191/FK.V18i2.2023_09 10.24191/FK.V18i2.2023_09 10.24191/FK.V18i2.2023_09 |
| spellingShingle | HD Industries. Land use. Labor Halim, Nurul Hani Abdul Aziz, Ahlam Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title | Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title_full | Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title_fullStr | Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title_full_unstemmed | Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title_short | Sustaining effective communication and job performance while working from home (WFH) among employees in organisation / Nurul Hani Halim and Ahlam Abdul Aziz |
| title_sort | sustaining effective communication and job performance while working from home (wfh) among employees in organisation / nurul hani halim and ahlam abdul aziz |
| topic | HD Industries. Land use. Labor |
| url | https://ir.uitm.edu.my/id/eprint/112683/1/112683.pdf https://ir.uitm.edu.my/id/eprint/112683/ https://forumkomunikasi.uitm.edu.my/ |
| url_provider | http://ir.uitm.edu.my/ |