Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman
This study offers an in-depth analysis of the digital marketing environment faced by micro, small, and medium enterprises (MSMES) in Johor, Malaysia. As pivotal contributors to the Malaysian economy, MSMES account for a substantial share of GDP and employment, however, they are increasingly compe...
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| Format: | Article |
| Language: | en |
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UiTM Cawangan Johor
2025
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| Online Access: | https://ir.uitm.edu.my/id/eprint/111465/1/111465.pdf https://ir.uitm.edu.my/id/eprint/111465/ http://insightjournal.bpjiauitmcj.com |
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| _version_ | 1862315161937772544 |
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| author | Abdul Malik, Shaherah Zakaria, Norria Othman, Shahrina |
| author_facet | Abdul Malik, Shaherah Zakaria, Norria Othman, Shahrina |
| author_sort | Abdul Malik, Shaherah |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This study offers an in-depth analysis of the digital marketing environment faced by micro, small, and medium enterprises (MSMES) in Johor, Malaysia. As pivotal contributors to the Malaysian economy, MSMES account for a substantial share of GDP and employment, however, they are increasingly compelled to integrate digital marketing strategies to remain competitive in a digitally evolving global market. This study identifies the primary obstacles hindering digital marketing adoption among these enterprises, including limited digital literacy, infrastructural deficiencies, financial limitations, and cultural hesitancy. Additionally, it explores the importance of digital marketing for Johor's MSMES. The study provides actionable recommendations to address these barriers by evaluating empirical data and existing policy measures. This study aims to equip policymakers, scholars, and industry professionals with valuable insights to drive effective and sustainable digital advancements in the region's MSMES sector by situating these challenges within Johor's specific socio economic framework. |
| format | Article |
| id | my.uitm.ir-111465 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2025 |
| publisher | UiTM Cawangan Johor |
| record_format | eprints |
| spelling | my.uitm.ir-1114652026-04-08T08:45:46Z https://ir.uitm.edu.my/id/eprint/111465/ Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman iij Abdul Malik, Shaherah Zakaria, Norria Othman, Shahrina Telemarketing. Internet marketing Malaysia This study offers an in-depth analysis of the digital marketing environment faced by micro, small, and medium enterprises (MSMES) in Johor, Malaysia. As pivotal contributors to the Malaysian economy, MSMES account for a substantial share of GDP and employment, however, they are increasingly compelled to integrate digital marketing strategies to remain competitive in a digitally evolving global market. This study identifies the primary obstacles hindering digital marketing adoption among these enterprises, including limited digital literacy, infrastructural deficiencies, financial limitations, and cultural hesitancy. Additionally, it explores the importance of digital marketing for Johor's MSMES. The study provides actionable recommendations to address these barriers by evaluating empirical data and existing policy measures. This study aims to equip policymakers, scholars, and industry professionals with valuable insights to drive effective and sustainable digital advancements in the region's MSMES sector by situating these challenges within Johor's specific socio economic framework. UiTM Cawangan Johor 2025 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/111465/1/111465.pdf Abdul Malik, Shaherah and Zakaria, Norria and Othman, Shahrina (2025) Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman. (2025) Insight Journal (IJ) <https://ir.uitm.edu.my/view/publication/Insight_Journal_=28IJ=29.html>, 12 (1). pp. 116-128. ISSN 2600-8564 http://insightjournal.bpjiauitmcj.com 10.24191/ij.v12i1.4221 10.24191/ij.v12i1.4221 10.24191/ij.v12i1.4221 |
| spellingShingle | Telemarketing. Internet marketing Malaysia Abdul Malik, Shaherah Zakaria, Norria Othman, Shahrina Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title | Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title_full | Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title_fullStr | Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title_full_unstemmed | Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title_short | Digital marketing in MSMES: a focus on challenges and opportunities in Johor / Shaherah Abdul Malik, Norria Zakaria, Shahrina Othman |
| title_sort | digital marketing in msmes: a focus on challenges and opportunities in johor / shaherah abdul malik, norria zakaria, shahrina othman |
| topic | Telemarketing. Internet marketing Malaysia |
| url | https://ir.uitm.edu.my/id/eprint/111465/1/111465.pdf https://ir.uitm.edu.my/id/eprint/111465/ http://insightjournal.bpjiauitmcj.com |
| url_provider | http://ir.uitm.edu.my/ |