APA (7th ed.) Citation

Awang, Z., Shaari, R., & Amir Razli, M. Z. F. (2005). Service quality and customer satisfaction in the environment of higher education: A study on the public and private university students in Malaysia / Zainudin Awang, Rustam Shaari and Meer Zhar Farouk Amir Razli.

Chicago Style (17th ed.) Citation

Awang, Zainudin, Rustam Shaari, and Meer Zhar Farouk Amir Razli. Service Quality and Customer Satisfaction in the Environment of Higher Education: A Study on the Public and Private University Students in Malaysia / Zainudin Awang, Rustam Shaari and Meer Zhar Farouk Amir Razli. 2005.

MLA (9th ed.) Citation

Awang, Zainudin, et al. Service Quality and Customer Satisfaction in the Environment of Higher Education: A Study on the Public and Private University Students in Malaysia / Zainudin Awang, Rustam Shaari and Meer Zhar Farouk Amir Razli. 2005.