Employability skills : closing the gap between employers' expectation and satisfaction

In this new age of globalization, higher education plays an increasingly important role in preparing a workforce which meets the rapidly changing industry needs. There is now a critical need to re-examine the function of tertiary education such that it not only caters to fresh school-leavers but o...

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Main Authors: Latifah Abdol Latif, Ramli Bahroom
Format: Conference or Workshop Item
Published: 2014
Online Access:https://library.oum.edu.my/repository/957/1/library-document-957.pdf
https://library.oum.edu.my/repository/957/
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author Latifah Abdol Latif,
Ramli Bahroom,
author_facet Latifah Abdol Latif,
Ramli Bahroom,
author_sort Latifah Abdol Latif,
building OUM Library
collection Institutional Repository
content_provider Open University Malaysia
content_source OUM Knowledge Repository
continent Asia
country Malaysia
description In this new age of globalization, higher education plays an increasingly important role in preparing a workforce which meets the rapidly changing industry needs. There is now a critical need to re-examine the function of tertiary education such that it not only caters to fresh school-leavers but of equal importance, provide opportunities for the further re-skilling and up-skilling of people who are already employed. Open and distance learning (ODL) higher education institutions are able to contribute significantly to lifelong learning efforts for these working adults, however, these institutions have constantly been regarded as ‘the lower quality alternative’ with their flexible entry policy and flexible delivery and learning modes. This paper examines the extent to which Open University Malaysia, the country's first and premier ODL university trains and develops its graduates to meet employers' expectations with regard to the different types of skills required at the workplace. Printed questionnaires were sent via postal mail to employers of the December 2013 graduates of the Bachelor degree programmes. Responses of 109 out of a total of 600 (18.2%) employers were analysed using quadrant and gap analysis for four dimensions of employability skills namely, Knowledge and Understanding, General Qualities, General Skills and Specialized Skills. Quadrant analysis indicates that General Qualities fall in the strength quadrant, followed by General Skills, but to a lesser extent. Specialized Skills and Knowledge and Understanding were placed in the low priority quadrant. In the overall evaluation, 90.8% of employers were “satisfied” and “very satisfied” with employee’s knowledge and skills; 59.6% indicated that general performance of the OUM graduates are “better” and “much better” compared to others and 89.0% are likely to employ graduates from OUM. The positive findings serve as evidence on the success of OUM in fulfilling its role in enhancing general qualities and skills which are synonymous to lifelong learning skills expected by employers. (Abstract by authors)
format Conference or Workshop Item
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institution Open University Malaysia
publishDate 2014
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spelling my.oum.9572014-12-12T11:13:30Z Employability skills : closing the gap between employers' expectation and satisfaction Latifah Abdol Latif, Ramli Bahroom, In this new age of globalization, higher education plays an increasingly important role in preparing a workforce which meets the rapidly changing industry needs. There is now a critical need to re-examine the function of tertiary education such that it not only caters to fresh school-leavers but of equal importance, provide opportunities for the further re-skilling and up-skilling of people who are already employed. Open and distance learning (ODL) higher education institutions are able to contribute significantly to lifelong learning efforts for these working adults, however, these institutions have constantly been regarded as ‘the lower quality alternative’ with their flexible entry policy and flexible delivery and learning modes. This paper examines the extent to which Open University Malaysia, the country's first and premier ODL university trains and develops its graduates to meet employers' expectations with regard to the different types of skills required at the workplace. Printed questionnaires were sent via postal mail to employers of the December 2013 graduates of the Bachelor degree programmes. Responses of 109 out of a total of 600 (18.2%) employers were analysed using quadrant and gap analysis for four dimensions of employability skills namely, Knowledge and Understanding, General Qualities, General Skills and Specialized Skills. Quadrant analysis indicates that General Qualities fall in the strength quadrant, followed by General Skills, but to a lesser extent. Specialized Skills and Knowledge and Understanding were placed in the low priority quadrant. In the overall evaluation, 90.8% of employers were “satisfied” and “very satisfied” with employee’s knowledge and skills; 59.6% indicated that general performance of the OUM graduates are “better” and “much better” compared to others and 89.0% are likely to employ graduates from OUM. The positive findings serve as evidence on the success of OUM in fulfilling its role in enhancing general qualities and skills which are synonymous to lifelong learning skills expected by employers. (Abstract by authors) 2014-12-01 Conference or Workshop Item PeerReviewed text https://library.oum.edu.my/repository/957/1/library-document-957.pdf Latifah Abdol Latif, and Ramli Bahroom, (2014) Employability skills : closing the gap between employers' expectation and satisfaction. In: Seminar Kebangsaan Pembelajaran Sepanjang Hayat 2014, 1-2 December 2014, Kuala Lumpur. https://library.oum.edu.my/repository/957/
spellingShingle Latifah Abdol Latif,
Ramli Bahroom,
Employability skills : closing the gap between employers' expectation and satisfaction
title Employability skills : closing the gap between employers' expectation and satisfaction
title_full Employability skills : closing the gap between employers' expectation and satisfaction
title_fullStr Employability skills : closing the gap between employers' expectation and satisfaction
title_full_unstemmed Employability skills : closing the gap between employers' expectation and satisfaction
title_short Employability skills : closing the gap between employers' expectation and satisfaction
title_sort employability skills : closing the gap between employers' expectation and satisfaction
url https://library.oum.edu.my/repository/957/1/library-document-957.pdf
https://library.oum.edu.my/repository/957/
url_provider http://library.oum.edu.my/repository/