Critical Success Factors in Six Sigma Implementation - A Case Study of MNCs in Malaysia
Research objective is to survey Six Sigma implementation in Malaysian Multinational Corporation (MNCs) and identify the Critical Success Factors (CSFs) these companies use in ensuring its successful implementation. Research is anchored to the method of exploratory survey conducted via...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://library.oum.edu.my/repository/604/1/critical_success_kanesan_1stpg.pdf https://library.oum.edu.my/repository/604/ |
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| Summary: | Research objective is to survey Six Sigma
implementation in Malaysian Multinational Corporation
(MNCs) and identify the Critical Success Factors (CSFs)
these companies use in ensuring its successful
implementation. Research is anchored to the method of
exploratory survey conducted via online among MNCs using
Six Sigma in Malaysia. Preliminary findings of influence
breakdown of each CSF results in with Management
Commitment (85%), Absorption (95%), Cultural Influence
(85%), Project/Process Assessment (100%) and Training &
Awareness (100%). Detailed statistical analysis concluded
CSFs that have direct impact in Six Sigma implementation
are Management Commitment, Absorption, Project/Process
Assessment and Training & Awareness. We have through
this study established a clear guideline on CSFs necessary to
adopt in order to ensure the correct implementation of Six
Sigma in organizations. It is envisaged that local Malaysian
companies’ will use these findings as reference on the
initiative of implementing Six Sigma methodologies in their
business.(Abstract by authors) |
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