Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University

Retaining learners has always been an ongoing challenge for open and distance learning (ODL) institutions worldwide. There is no exception for Open University Malaysia (OUM) and Sukhothai Thammathirat Open University (STOU). In both institutions, it was found that the attrition rate is highest in th...

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Main Authors: Latifah Abdol Latif, Sumalee , Sungsri, Ramli Bahroom
Format: Article
Published: Open University Malaysia (OUM) 2009
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Online Access:https://library.oum.edu.my/repository/304/1/managing_retention.pdf
https://library.oum.edu.my/repository/304/
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author Latifah Abdol Latif,
Sumalee , Sungsri
Ramli Bahroom,
author_facet Latifah Abdol Latif,
Sumalee , Sungsri
Ramli Bahroom,
author_sort Latifah Abdol Latif,
building OUM Library
collection Institutional Repository
content_provider Open University Malaysia
content_source OUM Knowledge Repository
continent Asia
country Malaysia
description Retaining learners has always been an ongoing challenge for open and distance learning (ODL) institutions worldwide. There is no exception for Open University Malaysia (OUM) and Sukhothai Thammathirat Open University (STOU). In both institutions, it was found that the attrition rate is highest in the early part of a learner’s study programme. This represents a huge loss in revenue for the institutions and a lost opportunity for learners in terms of enhancing their level of personal and career development. Both OUM and STOU have undertaken various interventions to mitigate early attrition. This paper reviews the major retention initiatives at both institutions so that they can learn from each other’s experiences. The reasons for learner drop-outs as well as the interventions at both institutions are found to be quite similar. Despite differences in size and age, the two institutions believe they should collaborate in order to further enhance the effectiveness of their retention efforts. Several issues and challenges peculiar to each institution were identified to determine the best areas in which both institutions could collaborate in. (Authors' abstract)
format Article
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institution Open University Malaysia
publishDate 2009
publisher Open University Malaysia (OUM)
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spelling my.oum.3042013-05-27T04:14:56Z Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University Latifah Abdol Latif, Sumalee , Sungsri Ramli Bahroom, LC5201 Education extension. Adult education. Continuing education Retaining learners has always been an ongoing challenge for open and distance learning (ODL) institutions worldwide. There is no exception for Open University Malaysia (OUM) and Sukhothai Thammathirat Open University (STOU). In both institutions, it was found that the attrition rate is highest in the early part of a learner’s study programme. This represents a huge loss in revenue for the institutions and a lost opportunity for learners in terms of enhancing their level of personal and career development. Both OUM and STOU have undertaken various interventions to mitigate early attrition. This paper reviews the major retention initiatives at both institutions so that they can learn from each other’s experiences. The reasons for learner drop-outs as well as the interventions at both institutions are found to be quite similar. Despite differences in size and age, the two institutions believe they should collaborate in order to further enhance the effectiveness of their retention efforts. Several issues and challenges peculiar to each institution were identified to determine the best areas in which both institutions could collaborate in. (Authors' abstract) Open University Malaysia (OUM) 2009 Article PeerReviewed text https://library.oum.edu.my/repository/304/1/managing_retention.pdf Latifah Abdol Latif, and Sumalee , Sungsri and Ramli Bahroom, (2009) Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University. ASEAN Journal of Open and Distance Learning, 1 (1). pp. 1-10. https://library.oum.edu.my/repository/304/
spellingShingle LC5201 Education extension. Adult education. Continuing education
Latifah Abdol Latif,
Sumalee , Sungsri
Ramli Bahroom,
Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title_full Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title_fullStr Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title_full_unstemmed Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title_short Managing Retention in ODL Institutions: A Case Study on Open University Malaysia and Sukhothai Thammathirat Open University
title_sort managing retention in odl institutions: a case study on open university malaysia and sukhothai thammathirat open university
topic LC5201 Education extension. Adult education. Continuing education
url https://library.oum.edu.my/repository/304/1/managing_retention.pdf
https://library.oum.edu.my/repository/304/
url_provider http://library.oum.edu.my/repository/