Medical tourism service quality: finally some empirical findings

The purpose of this paper is to examine service quality, perceived value, overall satisfaction and future intention among medical tourists who seek treatment in Malaysian private hospitals. Self-administered questionnaire was main method of data collection. Respondents comprised foreign patients who...

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Bibliographic Details

Main Authors:	Abd. Manaf, Noor Hazilah, Hussin, Husnayati, Jahn Kassim, Puteri Nemie, Alavi, Rokiah, Dahari, Zainurin
Format:	Article
Language:	en en en en
Published:	Taylor and Francis (Routledge) 2015
Subjects:	H Social Sciences (General) RA Public aspects of medicine
Online Access:	http://irep.iium.edu.my/42844/1/MEDICAL_TOURISM_SERVICE_QUALITY-FINALLY_SOME_EMPIRCAL_FINDINGS.pdf http://irep.iium.edu.my/42844/4/42844_Medical_tourism_service_quality.pdf http://irep.iium.edu.my/42844/5/42844_Medical_tourism_service_quality_WOS.pdf http://irep.iium.edu.my/42844/6/42844_Medical_tourism_service_quality_SCOPUS.pdf http://irep.iium.edu.my/42844/ http://www.tandfonline.com/doi/full/10.1080/14783363.2015.1068597
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