Performance indicators for lifecycle process of public private partnership (PPP) projects in Malaysia
Purpose – This paper has two objectives. The first objective is to examine the important performance indicators of the lifecycle process of public private partnership (PPP) projects. The second objective is to investigate the difference in the perception of the importance of the performance indica...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | en |
| Published: |
Emerald Publishing Limited
2021
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/100341/1/100341_Performance%20indicators%20for%20lifecycle.pdf http://irep.iium.edu.my/100341/ https://www.emerald.com/insight/content/doi/10.1108/BEPAM-02-2021-0030/full/html |
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| Summary: | Purpose – This paper has two objectives. The first objective is to examine the important performance
indicators of the lifecycle process of public private partnership (PPP) projects. The second objective is to
investigate the difference in the perception of the importance of the performance indicators between the public
and private sectors.
Design/methodology/approach – To achieve the research objectives, the study used a questionnaire
survey. The questionnaire was distributed via postal mail to officers of government departments and private
sector companies who may have been involved in PPP projects. A total of 237 completed questionnaires were
received, representing a 51.52% response rate. To examine the importance of performance indicators, the
descriptive statistical tests of mean, standard deviation and mean score ranking were used. Independent t-tests
were conducted to investigate the differences in the perceptions of the importance of performance indicators
between the two respondent groups.
Findings – The findings show that all the 16 performance indicators are perceived as important and very
important. The top five important performance indicators for a PPP project lifecycle process are “Time
management”, “Contractual management”, “Cost management”, “Safety management” and “Effective risk
management system”, while “stress or conflicts management”is the least important. In terms of the differences
in the perception of the public and private sector groups, the results indicate that four indicators (“environment
protection”, “cost management”, “effective risk management system” and “good work environment”), show a
significant statistical difference between the perception of the public and the private sector respondents.
Originality/value –This study offers empirical evidence on key performance indicators for a PPP project that
are crucial throughout its lifecycle as perceived by two key parties in a PPP contract, i.e. the public and the
private sectors. |
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