The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
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| Main Authors: | , , , , |
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf http://eprints.utar.edu.my/693/ |
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| _version_ | 1833427798193078272 |
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| author | Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei |
| author_facet | Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei |
| author_sort | Lim, Shu Pei |
| building | UTAR Library |
| collection | Institutional Repository |
| content_provider | Universiti Tunku Abdul Rahman |
| content_source | UTAR Institutional Repository |
| continent | Asia |
| country | Malaysia |
| format | Final Year Project / Dissertation / Thesis |
| id | my-utar-eprints.693 |
| institution | Universiti Tunku Abdul Rahman |
| publishDate | 2012 |
| record_format | eprints |
| spelling | my-utar-eprints.6932013-03-19T01:11:56Z The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei HD28 Management. Industrial Management 2012-08-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf Lim, Shu Pei and Cheong, Kae Yeng and Ding, Yoke Ying and Loo, Jia Voon and Teh, Yew Wei (2012) The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry. Final Year Project, UTAR. http://eprints.utar.edu.my/693/ |
| spellingShingle | HD28 Management. Industrial Management Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title | The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_full | The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_fullStr | The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_full_unstemmed | The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_short | The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_sort | importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| topic | HD28 Management. Industrial Management |
| url | http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf http://eprints.utar.edu.my/693/ |
| url_provider | http://eprints.utar.edu.my |