The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention

The rapid proliferation of live-streaming commerce has revolutionized e-commerce by driving consumer engagement and purchasing intention. This study explores the effectiveness of live streaming platforms in influencing consumer behaviour, with a focus on broadcasters’ roles, real-time interaction, a...

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Main Author: Leong, Ze Qi
Format: Final Year Project / Dissertation / Thesis
Published: 2025
Subjects:
Online Access:http://eprints.utar.edu.my/6837/1/2202269_Leong_Ze_Qi_LEONG_ZE_QI_2.pdf
http://eprints.utar.edu.my/6837/
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author Leong, Ze Qi
author_facet Leong, Ze Qi
author_sort Leong, Ze Qi
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description The rapid proliferation of live-streaming commerce has revolutionized e-commerce by driving consumer engagement and purchasing intention. This study explores the effectiveness of live streaming platforms in influencing consumer behaviour, with a focus on broadcasters’ roles, real-time interaction, and psychological mechanisms that reduce perceived uncertainty. Employing signalling theory and consumer motivation theory, the research examines dual routes through which broadcasters impact consumers: product-centred and social-interaction centred routes. Findings reveal that broadcasters' physical characteristics and personal values serve as critical signals to build trust and improve product fit perceptions, ultimately enhancing purchase intention. Besides, to support the hypothesis by evidence, this research will conduct a online questionnaire to collect primary data and prepare to analysis. The target will be located to young adults and undergraduate level students and above in University Tunku Abdul Rahman’s campus in Malaysia Moreover, the result will be interpreted to justify the research objectives and problems that may provide some acknowledge on live-streaming commerce categories in the future. Keywords: Consumer Engagement, Live-Streaming Commerce, Purchasing Intention, Social Media Marketing, Time-Scarcity
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.6837
institution Universiti Tunku Abdul Rahman
publishDate 2025
record_format eprints
spelling my-utar-eprints.68372025-11-25T09:37:30Z The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention Leong, Ze Qi H Social Sciences (General) HF Commerce The rapid proliferation of live-streaming commerce has revolutionized e-commerce by driving consumer engagement and purchasing intention. This study explores the effectiveness of live streaming platforms in influencing consumer behaviour, with a focus on broadcasters’ roles, real-time interaction, and psychological mechanisms that reduce perceived uncertainty. Employing signalling theory and consumer motivation theory, the research examines dual routes through which broadcasters impact consumers: product-centred and social-interaction centred routes. Findings reveal that broadcasters' physical characteristics and personal values serve as critical signals to build trust and improve product fit perceptions, ultimately enhancing purchase intention. Besides, to support the hypothesis by evidence, this research will conduct a online questionnaire to collect primary data and prepare to analysis. The target will be located to young adults and undergraduate level students and above in University Tunku Abdul Rahman’s campus in Malaysia Moreover, the result will be interpreted to justify the research objectives and problems that may provide some acknowledge on live-streaming commerce categories in the future. Keywords: Consumer Engagement, Live-Streaming Commerce, Purchasing Intention, Social Media Marketing, Time-Scarcity 2025 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6837/1/2202269_Leong_Ze_Qi_LEONG_ZE_QI_2.pdf Leong, Ze Qi (2025) The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention. Final Year Project, UTAR. http://eprints.utar.edu.my/6837/
spellingShingle H Social Sciences (General)
HF Commerce
Leong, Ze Qi
The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title_full The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title_fullStr The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title_full_unstemmed The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title_short The effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
title_sort effectiveness of live streaming commerce in driving consumer engagement and purchasing intention
topic H Social Sciences (General)
HF Commerce
url http://eprints.utar.edu.my/6837/1/2202269_Leong_Ze_Qi_LEONG_ZE_QI_2.pdf
http://eprints.utar.edu.my/6837/
url_provider http://eprints.utar.edu.my