Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley

This study investigates the impact of greenwashing on green brand equity (GBE) and purchase intention (GPI) among electric vehicle (EV) consumers in Klang Valley, Malaysia. Greenwashing, a prevalent issue in green marketing, undermines consumer trust and satisfaction, influencing their loyalty and p...

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Main Author: Heng, Xian Wei
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
Online Access:http://eprints.utar.edu.my/6669/1/2003868_Heng_Xian_Wei_HENG_XIAN_WEI.pdf
http://eprints.utar.edu.my/6669/
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author Heng, Xian Wei
author_facet Heng, Xian Wei
author_sort Heng, Xian Wei
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description This study investigates the impact of greenwashing on green brand equity (GBE) and purchase intention (GPI) among electric vehicle (EV) consumers in Klang Valley, Malaysia. Greenwashing, a prevalent issue in green marketing, undermines consumer trust and satisfaction, influencing their loyalty and perceptions of corporate social responsibility (CSR). By integrating corporate legitimacy and signaling theories, this research explores the relationships between greenwashing, green trust, green satisfaction, green brand loyalty, perceived CSR, green brand image, green brand equity, and green purchase intention. A quantitative approach was employed, collecting data from 384 EV consumers via structured questionnaires analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings reveal greenwash significantly influences green brand image, green brand loyalty, green satisfaction, green trust, and perceived CSR, as well as supporting the notion that green brand equity significantly drives purchase intention. The results highlighted the importance of transparency and credible green marketing strategies to enhance brand equity and foster sustainable consumer behavior. This study provides theoretical and practical insights for policymakers and industry take holders to combat greenwashing and promote environmental responsibility in the EV sector. Keywords: greenwashing, green brand equity, green purchase intention, electric vehicles, corporate legitimacy theory
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.6669
institution Universiti Tunku Abdul Rahman
publishDate 2024
record_format eprints
spelling my-utar-eprints.66692025-11-20T17:09:29Z Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley Heng, Xian Wei H Social Sciences (General) T Technology (General) This study investigates the impact of greenwashing on green brand equity (GBE) and purchase intention (GPI) among electric vehicle (EV) consumers in Klang Valley, Malaysia. Greenwashing, a prevalent issue in green marketing, undermines consumer trust and satisfaction, influencing their loyalty and perceptions of corporate social responsibility (CSR). By integrating corporate legitimacy and signaling theories, this research explores the relationships between greenwashing, green trust, green satisfaction, green brand loyalty, perceived CSR, green brand image, green brand equity, and green purchase intention. A quantitative approach was employed, collecting data from 384 EV consumers via structured questionnaires analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings reveal greenwash significantly influences green brand image, green brand loyalty, green satisfaction, green trust, and perceived CSR, as well as supporting the notion that green brand equity significantly drives purchase intention. The results highlighted the importance of transparency and credible green marketing strategies to enhance brand equity and foster sustainable consumer behavior. This study provides theoretical and practical insights for policymakers and industry take holders to combat greenwashing and promote environmental responsibility in the EV sector. Keywords: greenwashing, green brand equity, green purchase intention, electric vehicles, corporate legitimacy theory 2024 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6669/1/2003868_Heng_Xian_Wei_HENG_XIAN_WEI.pdf Heng, Xian Wei (2024) Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley. Final Year Project, UTAR. http://eprints.utar.edu.my/6669/
spellingShingle H Social Sciences (General)
T Technology (General)
Heng, Xian Wei
Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title_full Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title_fullStr Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title_full_unstemmed Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title_short Understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in Klang Valley
title_sort understanding the influence of green washing on green equity and green purchase intention among electric vehicle consumers in klang valley
topic H Social Sciences (General)
T Technology (General)
url http://eprints.utar.edu.my/6669/1/2003868_Heng_Xian_Wei_HENG_XIAN_WEI.pdf
http://eprints.utar.edu.my/6669/
url_provider http://eprints.utar.edu.my