Brand loyalty among generation z towards samsung products in Malaysia

The research study is developed to investigate the brand loyalty among Generation Z towards Samsung products in Malaysia. The main concern of this study will be around the identifies factors includes brand image, perceived quality, perceived value, and brand personality influencing brand loyalty of...

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Main Author: Chey, Xin Hui
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
Online Access:http://eprints.utar.edu.my/6643/1/202310%2D50_Chey_Xin_Hui_1902885_FYP_CHEY_XIN_HUI.pdf
http://eprints.utar.edu.my/6643/
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author Chey, Xin Hui
author_facet Chey, Xin Hui
author_sort Chey, Xin Hui
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description The research study is developed to investigate the brand loyalty among Generation Z towards Samsung products in Malaysia. The main concern of this study will be around the identifies factors includes brand image, perceived quality, perceived value, and brand personality influencing brand loyalty of Generation Z towards Samsung products in Malaysia. There are four hypotheses constructed in order to study and generate comprehensive result. The target respondents in the study are Generation Z in Malaysia. In addition, 190 sets of valid questionnaires were collected and being analysed by using Statistical Package for Social Science (SPSS) version 29. The researcher adopted Multiple Linear Regression. Moreover, prior of the inferential analysis, the results of reliability test (Cronbach’s Alpha) indicated that the measurement scales were consistent and reliable in measuring the proposed constructs. According to results generate from Multiple Linear Regression, independent variables (brand image, and perceived quality) indicating a significant relationship to brand loyalty. Lastly, there are few limitations that hinder the research to be conducted effectively were identified and recommendations are presented to propose beneficial suggestions for further studies to be conducted
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.6643
institution Universiti Tunku Abdul Rahman
publishDate 2024
record_format eprints
spelling my-utar-eprints.66432025-11-20T16:55:44Z Brand loyalty among generation z towards samsung products in Malaysia Chey, Xin Hui H Social Sciences (General) HF Commerce The research study is developed to investigate the brand loyalty among Generation Z towards Samsung products in Malaysia. The main concern of this study will be around the identifies factors includes brand image, perceived quality, perceived value, and brand personality influencing brand loyalty of Generation Z towards Samsung products in Malaysia. There are four hypotheses constructed in order to study and generate comprehensive result. The target respondents in the study are Generation Z in Malaysia. In addition, 190 sets of valid questionnaires were collected and being analysed by using Statistical Package for Social Science (SPSS) version 29. The researcher adopted Multiple Linear Regression. Moreover, prior of the inferential analysis, the results of reliability test (Cronbach’s Alpha) indicated that the measurement scales were consistent and reliable in measuring the proposed constructs. According to results generate from Multiple Linear Regression, independent variables (brand image, and perceived quality) indicating a significant relationship to brand loyalty. Lastly, there are few limitations that hinder the research to be conducted effectively were identified and recommendations are presented to propose beneficial suggestions for further studies to be conducted 2024 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6643/1/202310%2D50_Chey_Xin_Hui_1902885_FYP_CHEY_XIN_HUI.pdf Chey, Xin Hui (2024) Brand loyalty among generation z towards samsung products in Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/6643/
spellingShingle H Social Sciences (General)
HF Commerce
Chey, Xin Hui
Brand loyalty among generation z towards samsung products in Malaysia
title Brand loyalty among generation z towards samsung products in Malaysia
title_full Brand loyalty among generation z towards samsung products in Malaysia
title_fullStr Brand loyalty among generation z towards samsung products in Malaysia
title_full_unstemmed Brand loyalty among generation z towards samsung products in Malaysia
title_short Brand loyalty among generation z towards samsung products in Malaysia
title_sort brand loyalty among generation z towards samsung products in malaysia
topic H Social Sciences (General)
HF Commerce
url http://eprints.utar.edu.my/6643/1/202310%2D50_Chey_Xin_Hui_1902885_FYP_CHEY_XIN_HUI.pdf
http://eprints.utar.edu.my/6643/
url_provider http://eprints.utar.edu.my