Medibot: UTAR hospital AI health companion

This proposal introduces a project aimed at enhancing the user experience on UTAR Hospital’s platform by developing an English-Chinese multilingual chatbot that provides personalized medical guidance through doctor recommendations and disease prediction. The chatbot leverages advanced technologies s...

Full description

Saved in:
Bibliographic Details
Main Author: Tong, Jia Seng
Format: Final Year Project / Dissertation / Thesis
Published: 2025
Subjects:
Online Access:http://eprints.utar.edu.my/6146/1/fyp_IB_2025_TJS.pdf
http://eprints.utar.edu.my/6146/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1848452687861907456
author Tong, Jia Seng
author_facet Tong, Jia Seng
author_sort Tong, Jia Seng
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description This proposal introduces a project aimed at enhancing the user experience on UTAR Hospital’s platform by developing an English-Chinese multilingual chatbot that provides personalized medical guidance through doctor recommendations and disease prediction. The chatbot leverages advanced technologies such as the LLaMA transformer model, Retrieval-Augmented Generation (RAG), and natural language processing (NLP) to interact with users in a natural, friendly, and informative way. The core of the project lies in the chatbot’s ability to understand user-described symptoms and predict the most likely disease category using machine learning techniques, such as Random Forest Classifier, Logistic Regression, Xgboost Classifier. Based on the prediction, the chatbot recommends suitable doctors from UTAR Hospital’s Traditional and Complementary Medicine Centre for further consultation. RAG plays a key role in generating human-like responses by combining retrieved information with natural language generation, ensuring the conversation feels more engaging and helpful. The chatbot’s multilingual capability, supporting both English and Chinese, enables it to assist a wider and more diverse range of users, particularly in Malaysia’s multicultural context. Additionally, the system incorporates a similarity search mechanism using a temporary vector database to improve the accuracy and relevance of responses. It also features an integrated online appointment system to streamline consultation scheduling and reduce reliance on manual processes. Overall, this project aims to enhance healthcare accessibility through a multilingual chatbot that supports a diverse user base by providing symptom-based disease prediction, personalized doctor recommendations, and streamlined appointment scheduling based on the predicted disease category.
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.6146
institution Universiti Tunku Abdul Rahman
publishDate 2025
record_format eprints
spelling my-utar-eprints.61462025-11-05T12:47:39Z Medibot: UTAR hospital AI health companion Tong, Jia Seng T Technology (General) TD Environmental technology. Sanitary engineering This proposal introduces a project aimed at enhancing the user experience on UTAR Hospital’s platform by developing an English-Chinese multilingual chatbot that provides personalized medical guidance through doctor recommendations and disease prediction. The chatbot leverages advanced technologies such as the LLaMA transformer model, Retrieval-Augmented Generation (RAG), and natural language processing (NLP) to interact with users in a natural, friendly, and informative way. The core of the project lies in the chatbot’s ability to understand user-described symptoms and predict the most likely disease category using machine learning techniques, such as Random Forest Classifier, Logistic Regression, Xgboost Classifier. Based on the prediction, the chatbot recommends suitable doctors from UTAR Hospital’s Traditional and Complementary Medicine Centre for further consultation. RAG plays a key role in generating human-like responses by combining retrieved information with natural language generation, ensuring the conversation feels more engaging and helpful. The chatbot’s multilingual capability, supporting both English and Chinese, enables it to assist a wider and more diverse range of users, particularly in Malaysia’s multicultural context. Additionally, the system incorporates a similarity search mechanism using a temporary vector database to improve the accuracy and relevance of responses. It also features an integrated online appointment system to streamline consultation scheduling and reduce reliance on manual processes. Overall, this project aims to enhance healthcare accessibility through a multilingual chatbot that supports a diverse user base by providing symptom-based disease prediction, personalized doctor recommendations, and streamlined appointment scheduling based on the predicted disease category. 2025-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6146/1/fyp_IB_2025_TJS.pdf Tong, Jia Seng (2025) Medibot: UTAR hospital AI health companion. Final Year Project, UTAR. http://eprints.utar.edu.my/6146/
spellingShingle T Technology (General)
TD Environmental technology. Sanitary engineering
Tong, Jia Seng
Medibot: UTAR hospital AI health companion
title Medibot: UTAR hospital AI health companion
title_full Medibot: UTAR hospital AI health companion
title_fullStr Medibot: UTAR hospital AI health companion
title_full_unstemmed Medibot: UTAR hospital AI health companion
title_short Medibot: UTAR hospital AI health companion
title_sort medibot: utar hospital ai health companion
topic T Technology (General)
TD Environmental technology. Sanitary engineering
url http://eprints.utar.edu.my/6146/1/fyp_IB_2025_TJS.pdf
http://eprints.utar.edu.my/6146/
url_provider http://eprints.utar.edu.my